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HP HP2-I14 Exam Syllabus Topics:

HP Selling HP Supplies 2020 Sample Questions:

1. What is an advantage of EcoSmart Toner?

A) compatibility with a wider range of HP and non-HP printers
B) longer print permanence and greater resistance to smudging
C) faster print speeds and better color precision
D) premium quality prints with less energy

2. A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)

A) Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
B) Non-HP supplies are usually counterfeit and buyers can be subject to fines.
C) Original HP supplies help reduce service calls, minimizing printer downtime.
D) Original HP supplies work the first time, every time.
E) Non-HP supplies are not recyclable and are costly to dispose of properly.

3. How do HP Customer Delivery Inspections (CDIs) protect enterprise and public-sector customers?

A) by certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles
B) by assessing public tenders and related bids tor suspicious supplier names used in the bill of materials
C) by examining suspicious large or mid-sized purchases for counterfeit and illicit products
D) by holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products

4. A customer has purchased an HP Color LaserJet Enterprise printer and wants to ensure its investment over the long term. Why should this customer buy only Original HP cartridges?

A) Non-HP cartridges (ail prematurely 70% of the time.
B) Use of non-HP color ink cartridges voids the warranty of HP Color LaserJet Enterprise printers.
C) Service technicians are likely to make three times more service calls when non-HP cartridges are used in HP Color LaserJet Enterprise printers.
D) Low-quality non-HP cartridges require user intervention, which can lead to printer damage caused by inexperienced users.

Solutions: