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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Strategy and Positioning | - Competitive differentiation - Selling methodology for services |
| Topic 2: Customer Value and Business Outcomes | - Customer challenges and pain points - Value proposition of lifecycle services |
| Topic 3: Lifecycle Engagement Model | - Consult and design phase - Optimize and retire phase - Manage and support phase - Deploy and implement phase |
| Topic 4: HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services - Service portfolio positioning |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. What is included in HP Active Care? (Select two.)
A) Coverage of non-HP devices
B) Availability for one or two years
C) Defective Media Retention in every option
D) Next business day onsite support
E) No-cost replacement parts
2. Which category of HP Lifecycle Services enables customers to transition quickly and easily from old to new devices while maintaining compliance with government and environmental regulations?
A) HP Set Up Services
B) HP Renew Services
C) HP Collaborate Services
D) HP Optimize Services
3. What advantage do HP Imaging and Application Services offer customers?
A) Customers can opt in to the HP Planet Partners recycling program, which provides onsite collection of discarded paper and printer cartridges.
B) HP PCs arrive at the customer's site preconfigured with apps designed to handle the toughest projects, including gaming and printing.
C) One-touch configuration systems allow for customer customization of their new devices after delivery and installation.
D) Systems are configured during the build process and arrive onsite ready to use, tailored to customer needs.
4. An HP Partner is working with an install-base customer that wants increased security for new HP devices as well as existing non-HP devices.
What should the Partner consider when discussing this deal with the customer?
A) Users can install HP Client Security Manager on the HP devices as well as the third-party devices.
B) HP Proactive Security includes services to implement and manage configuration policies.
C) HP Wolf Pro Security can be attached to the deal.
D) HP Manageability Services help with consistent, scalable, and secure software deployment.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B |






