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WGU Operations-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Process Design and Analysis | - Capacity Planning and Bottlenecks - Process Mapping and Flow |
| Topic 2: Operations Management Foundations | - Operations Strategy and Competitiveness - Introduction to Operations and Productivity |
| Topic 3: Supply Chain and Inventory Management | - Inventory Models and Control Systems - Just-in-Time (JIT) and Lean Operations - Supply Chain Design and Logistics |
| Topic 4: Quality Management | - Total Quality Management (TQM) - Six Sigma and Continuous Improvement |
| Topic 5: Forecasting and Planning | - Aggregate Planning - Demand Forecasting Methods |
| Topic 6: Project and Operations Scheduling | - Scheduling Techniques - Project Management Basics |
WGU Operations Management (C215, VDC2) Sample Questions:
Which two types of operations include repetitive processes?
Choose 2 answers
- A. Project process
- B. Line process
- C. Continuous process
- D. Batch process
Correct Answer: B,C 🗳️
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How do just-in-time (JIT) and lean systems add value?
- A. By increasing simplicity
- B. By enhancing responsibility
- C. By reducing waste
- D. By improving lighting
Correct Answer: C 🗳️
Explanation: Only visible for DumpsTorrent members. You can sign-up / login (it's free).
Which two types of operations include repetitive processes?
Choose 2 answers
- A. Project process
- B. Line process
- C. Continuous process
- D. Batch process
Correct Answer: B,C 🗳️
Which design work system minimizes repetitiveness in tasks by assigning employees the role of planning and scheduling?
- A. Job rating
- B. Job rotation
- C. Job entitlement
- D. Job enrichment
Correct Answer: D 🗳️
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How does inventory management differ for manufacturing organizations compared to service organizations?
- A. Manufacturing organizations must maintain tangible inventory.
- B. Manufacturing organizations must keep large amounts of product on hand at all times, regardless of demand.
- C. Service organizations are concerned with managing idle time due to material and component shortages.
- D. Service organizations must maintain work-in-progress types of inventory.
Correct Answer: A 🗳️
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