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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Networking & Infrastructure | 15% | - Cloud computing and virtualization - IT infrastructure management - Network types, protocols, and architecture |
| IT Governance, Strategy & Ethics | 15% | - IT service management and ITIL basics - IT alignment with business goals - Compliance, policies, and ethics |
| IT Fundamentals & Concepts | 20% | - Data, information, and knowledge management - Role of IT in business - Information systems types and components |
| Data Management & Databases | 15% | - Database models and design - SQL and data querying - Data integrity, security, and governance |
| Systems Development & Lifecycle | 20% | - SDLC phases and models - Requirements gathering and analysis - Design, implementation, and maintenance |
| IT Security & Risk Management | 15% | - Security principles: confidentiality, integrity, availability - Risk assessment and mitigation - Threats, vulnerabilities, and controls |
WGU Information Technology Management QGC1 Sample Questions:
1. A company's IT team often struggles to track the location of laptops and mobile devices across departments.
Which type of software would support this function?
A) Asset management software
B) Patch management software
C) Backup and recovery software
D) Service request tracking software
2. Which step involves validating a user's identity before allowing access to a system or resource?
A) Authorization
B) Accounting
C) Confidentiality
D) Authentication
3. Which term describes an iterative design approach that builds a model of a system to ensure it meets user and business requirements?
A) Discovery prototyping
B) Rapid application development (RAD)
C) Loose coupling
D) Joint application development (JAD)
4. What is an example of a knowledge factor used for authentication?
A) Password
B) ID card
C) Fingerprint
D) Security token
5. What is a benefit of in-house development and maintenance of information technology systems?
A) Utilizes state-of-the-art technological resources without having to acquire and maintain them
B) Increases financial savings because it costs less than outsourcing the work
C) Creates a better quality workforce by combining both technical and business skills
D) Allows for the fastest development time and ability to scale to new demand levels
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
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