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HP Selling HP Business Service Management Solutions Sample Questions:

1. According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?

A) Approximately 50 percent
B) Approximately 75 percent
C) Approximately 25 percent
D) Less than 15 percent

2. Which HP Infrastructure Management opportunity should a salesperson discuss to address a "costly penalties and fines; audit failures, broken SLAs" pain point?

A) network operations center efficiency
B) compliance and regulatory requirements
C) demand consolidation
D) network automation

3. Which Infrastructure Management tool uses topology and metrics information to help provide capacity management of virtualized infrastructures?

A) Virtual Performance Viewer
B) Service Health Reporter
C) Network Automation
D) Site Scope

4. What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A) Highlighting the customers' ITIL Service Management issues.
B) Identifying the customers' pain points and their associated compelling events or manifestations.
C) Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.
D) Identifying competitors who are engaging with the customers.

5. What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)

A) log operation analytics
B) multiple network monitors
C) storage availability
D) reduced IT budgets
E) cloud/virtualization/mobility
F) distributed applications

Solutions: