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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. What is the correct set of preconditions when using the Customers OSS Applications?

A) NSN provides remote access to the OSS Apps, administers and maintains OSS Apps, is responsible for Provision of Licenses, administers User Right Access & Customer Manages Tool Changes.
B) Customer provides; remote access to the OSS Apps, NSN required Interfaces and Mediation devices, is responsible for Provision of Licenses, User Right Access & Management of Tool Changes.
C) Customer provides remote access to the OSS Apps, NSN administers and maintains OSS Apps, administers User Right Access & NSN Manages Tool Changes.
D) Customer provides remote access to the OSS Apps, administers and maintains OSS Apps, is responsible for Provision of Licenses, administers User Right Access & Manages Tool Changes.

2. Which statement describes BEST the purpose of a Transition plan?

A) The transition plan is used to get management approval for project execution.
B) The transition plan nominates the Project Manager and describes the Scope of Work.
C) The Transition plan defines in detail how the project will transfer operation and responsibility to deliver contractual scope.
D) The transition plan documents the handover from sales to service execution.

3. Which statement describes BEST the purpose of a Transformation management plan?

A) Transformation plan documents handover procedures from transition to operations.
B) Transformation is the sum of operational activities to improve work flow, increase profitability & increase operational efficiency.
C) The transformation plan identifies the transformation manager and describes the scope of work.
D) The transformation plan includes a task list, a risk assessment, a disengagement plan, a cost benefit analysis, acceptance criteria, current state description and future state definition.

4. In setting up the spare part requirements with NSN which of the statements MOST closely describes the key set-up requirement?

A) Implementing a Spare Part Management process and tools in GDC.
B) Having an effective warehouse management system to support Hardware Services.
C) Locating spare parts in Service vehicles and at Network Locations.
D) Having an OLA with Care for spare part management.

5. Which are the five competence levels used in NSN?

A) Beginner, basic, intermediate, advanced, professional.
B) Initial, basic, intermediate, advanced, world-class.
C) Initial, basic, intermediate, professional, world-class.
D) Initial, basic, medium, advanced, excellent.

Solutions: