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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Customer Requirements Analysis | 15% | - Identify customer business and technical requirements
|
| Topic 2: Solution Design and Configuration | 25% | - Design appropriate storage solutions
|
| Topic 3: IBM Midrange Storage Portfolio | 25% | - IBM storage products and features
|
| Topic 4: Competitive Positioning and Support Resources | 15% | - Position IBM solutions
|
| Topic 5: Storage Technologies | 20% | - Core storage concepts
|
IBM Midrange Storage Technical Support V4 Sample Questions:
1. Which open standard provides a web based self-service portal to interact with underlying services such as launching an instance, assigning IP addresses, and configuring access controls?
A) OpenPower
B) IBM Dig Insights
C) IBM Spectrum Scale
D) OpenStack
2. A customer currently has a NettApp solution today and is unhappy with the performance of the system. The customer is very happy with the SnapManager software from NetApp, which is one of the challenges for moving the customer to a new IBM storage product.
What additional product should the technical specialist show the customer to help ease its concern about utilizing snapshots?
A) Tivoli Storage Productivity Center
B) TotalStorage Productivity Center for Replication
C) IBM Spectrum Protect
D) Tivoli Storage FlashCopy Manager
3. A customer is considering the costs of a storage system and is most concerned about the overall cost over the system's lifecycle.
Which cost factor should be considered?
A) TCO (Total Cost of Ownership)
B) CAPEX (Capital expenditure)
C) ROI (Return on Investment)
D) OPEX (Operating expense)
4. A customer has an existing Dell - EqualLogic PS6210E and is looking to leverage thin provisioning and Easy Tier on its existing storage.
Which IBM product best fulfills this requirement?
A) IBM Storwize V7000 with remote mirroring license
B) TS3310 with IBM Spectrum Archive and IBM Spectrum Protect
C) IBM Storwize V7000 with external virtualization license
D) DCS3860 with Easy Tier license
5. Which technology allows a user to save a file directly to tape within the operating systemwithout the need for any special backup application?
A) IBM Tape System Library Manager
B) IBM Spectrum Archive
C) IBM Spectrum Protect
D) Tivoli Storage Productivity Center for Data
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: A |






