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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: OmniStudio Fundamentals | - Use cases for OmniStudio in Salesforce Industries - OmniStudio architecture and components |
| Topic 2: FlexCards | - Designing and configuring FlexCards - Data sources and contextual display strategies |
| Topic 3: Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
| Topic 4: Industry Use Cases and Deployment | - Best practices for Salesforce Industries solutions - OmniStudio deployment and performance considerations |
| Topic 5: OmniScripts | - Conditional logic and dynamic user flows - Building guided user interactions with OmniScripts |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company needs to create a new quote estimation process for its services team. This process involves multi; steps. The user needs to enter a variable number of rows of data in order to calculate the correct final price f the quote. The data that needs to be entered in each row includes:
- Service category
- Number of hours
- Hourly rate
The number of hours should be multiplied with the hourly rate to calculate the total for each row.
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
A) Edit Block
B) Input Block
C) Step
D) Multi-select
E) Formula
2. A business has a project that must be completed soon in order to meet important deadlines.
However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:
- Minimize implementation time
- Ensure end-user processes are as simple as possible
- Find a way to ensure optimal UX
In this scenario, what two actions should the consultant recommend to the project team? Choose
2 answers
A) Create new LWC templates for branding and styling
B) Use existing APEX classes as data sources
C) Implement FlexCards and OmniScripts for the front-end
D) Replace existing APEX using DataRaptors and HTTPActions
3. Which OmniStudio tool is optimized for performance and minimizes configuration time?
A) DataRaptor Extract
B) Integration Procedure
C) Calculation Procedure
D) DataRaptor Turbo Extract
4. A Data Mapper is configured to sort records based on a formula field. Why might this configuration negatively impact performance?
A) Calculation of non-indexed values increases processing time during the query.
B) Multiple formula evaluations exceed the maximum CPU limit for the session.
C) Integration Procedures require additional memory to parse the sorted JSON.
D) Sorting operations bypass the internal cache of the OmniStudio engine.
5. What is the main function of the "Set Values" element in an OmniScript?
A) To call an external REST API
B) To validate email format
C) To assign or manipulate data within the OmniScript's JSON without calling an external system
D) To display static text to users
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |






