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Microsoft 074-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice and Enterprise Communication Services | - Telephony integration
|
| Topic 2: Client and User Experience Management | - Client deployment and configuration
|
| Topic 3: Lync Server 2013 Architecture and Infrastructure | - Integration with Active Directory and DNS
|
| Topic 4: Monitoring, Troubleshooting, and Support | - Monitoring tools and logs
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
HOTSPOT Your customer supports a Microsoft Lync Server 2013 environment. Users are unable to add a federated user to an AV conference. The affected users can view the federated user's presence, and the internal users' External Access Policy is configured to allow communication with federated users. You attempt to initiate a Telnet session to TCP port 5062 from your Lync Server 2013 Front End Server to your Lync Server 2013 Edge Server's internal interface, but you receive an error message that includes "Could not open a connection to the host, on port 5062: Connect failed." You decide to work with the network team to ensure that the Lync Server 2013 environment has the appropriate connectivity to ensure media path negotiation and media flow between the front end server and the Edge server. You need to ensure that users are able to add federated users to an AV conference. Which network ports should you confirm are open on the Lync Server 2013 Front End Server and on the Lync Server 2013 Edge Server? To answer, select the appropriate server or servers for each port in the answer area.
Correct Answer:
Explanation:
*STUN/MSTURN/TCP/443 / Edge Server internal interface / Fallback path for A/V media transfer between internal and external users, Survivable Branch Appliance or Survivable Branch Server if UDP communication cannot be established, TCP is used for file transfer and desktop sharing
*STUN/MSTURN/UDP/3478 / Edge Server internal interface / Preferred path for A/V media transfer between internal and external users, Survivable Branch Appliance or Survivable Branch Server
*5061 Access/SIP(MTLS)/TCP/5061 For federated and public IM connectivity using SIP
*5062 SIP/MTLS/TCP/5062 Authentication of A/V users (A/V authentication service) from Front End Server or Front End pool IP address or any Survivable Branch Appliance or Survivable Branch Server using this Edge Server
You support a customer whose network environment includes Microsoft Lync Server 2013. All users are members of an Active Directory Domain Services (AD DS) domain. All users are using the Global client policy. AddressBookAvailability is set to WebSearchOnly. For some users in Active Directory, you change the attributes that relate to title and department. You discover that these attributes are not reflected in the users' contact cards in Lync 2013. You need to update the Lync address book immediately to reflect the changes you made. What should you do?
- A. Run the Update-CsUserDatabase cmdlet.
- B. Change the Global Client Policy to use WebSeachandFileDownload.
- C. Run the Update-CsAddressBook cmdlet.
- D. Run the Set-CsClientPolicy-Identity Global-EnableExchangeContactSync $true cmdlet.
Correct Answer: A 🗳️
DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network. The Lync topology includes one site named HQ, with two servers named LyncFE.contoso.com and LyncDir.contoso.com. The servers use Kerberos authentication for web services. The Kerberos authentication account name is contoso\kerberos. he account has been accidentally deleted from the Active Directory Domain Services (AD DS) database. Users are unable to sign in to Lync. ou need to restore Kerberos authentication. You remove
Kerberos assignment
for the missing
account and enable the topology. n which order should you perform the next actions? (To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.)
Correct Answer:
Explanation:
Box 1:
Box 2:
Box 3:
Box 4:
Box 5: Enable-CsTopology
Note:
*Box 1: First create a new account
*Box 2: You must set up a password on the Kerberos account for each site that has
Front End Servers, Standard Edition servers, and Directors. You can set up the
password by running the Set-CsKerberosAccountPassword Windows PowerShell
cmdlet on one server in the site (for example, one Front End Server).
For example:
Set-CsKerberosAccountPassword -UserAccount "contoso\KerbAuth"
*Box 3: In a site, Front End Servers, Standard Edition servers, and Directors can
use a Kerberos authentication account for purposes of authenticating requests to the
Web Services service. This procedure locates each server running Web Services in
a site that has been assigned a Kerberos account and updates the Internet
Information Services (IIS) configuration settings to use the Kerberos account.
For example:
Set-CsKerberosAccountPassword -FromComputer fe01.contoso.com -ToComputer dir01.contoso.com
*Box 4: New-CsKerberosAccountAssignment
Assigns a Kerberos account, which is used for Internet Information Services (IIS) authentication, to a site.
*Box 5:
Enable-CsTopology
Enables the most recently published Lync Server topology. After you have made
changes to your topology, the changes will not take effect until they have been both
published and enabled. Reference: Set a Kerberos Authentication Account Password on a Server
You support a customer whose network environment includes Microsoft Lync Server 2013 Standard deployed with an Edge Server that is connected to the Internet.
Users are able to share screens remotely during conference calls. However, when they attempt to upload a Microsoft PowerPoint presentation, the sharing attempt fails with an error. You need to ensure that users are able to share PowerPoint presentations during Lync conference calls. What should you do?
- A. Install and configure the Office Web Apps Server Components on the Lync Pool Server.
- B. Install and configure the PowerPoint 2013 Viewer on the Lync presenter workstations.
- C. Install and configure Silverlight on the user workstations.
- D. Install and configure an Office Web Apps Server in Lync Topology.
Correct Answer: D 🗳️
You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?
- A. Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.
- B. Modify the voice policy for this user for PSTN usage.
- C. Open outbound TCP port 5061 on the user's computer.
- D. Change the associated normalization rule in the dial plan policy.
Correct Answer: B 🗳️
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