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Salesforce TVB-201 Exam Syllabus Topics:
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NEW QUESTION 15
Users at Universal Containers (UC) adhere to the following process for expense reports:
* Create the expense report.
* Attach receipts in an Expenses app.
* Send the report to the accountant to review and approve.
An administrator needs to enable this app for Salesforce Mobile.
What should the administrator consider from the Users perspective'
- A. A user can create records, attach receipts as photos, and submit for approval.
- B. A user can utilize Search, create list views, and receive record push notifications from Chatter.
- C. A user can create list views, attach receipts as photos, and submit records for approval.
- D. A user can search Salesforce Records, attach receipts as photos, and approve records from Chatter.
Answer: A
NEW QUESTION 16
The marketing team wants a new picklist value added to the Campaign Member Status field for
the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Edit the picklist values for the Campaign Status in object Manager.
- B. Modify the picklist value on the Campaign Member Statuses related list
- C. Mass modify the Campaign Member Statuses related list.
- D. Add the Campaign Member Statuses related list to the Page Layout.
Answer: A,D
NEW QUESTION 17
The administrator at cloud kicks has been ask to change the company's Shoe style field to prevent users from selecting more than one style on a record.
Which two steps should an administrator do to accomplish this?
Choose 2 answers
- A. Change the field type from a multi-select picklist field to a picklist field.
- B. Back-up the Shoe Style values in existing records.
- C. Select the "Choose only one value "checkbox on the pick list field.
- D. Reactivate the appropriate Shoe Style values after the field type changes.
Answer: A,C
NEW QUESTION 18
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?
- A. Case Escalation Rules
- B. Case Scheduled Report
- C. Case Assignment Rules
- D. Case Dashboard Refreshes
Answer: C
NEW QUESTION 19
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK
has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?
- A. Configure a scheduled flow in flow Builder.
- B. Create a workflow rule with an outbound message.
- C. Set up a scheduled process in Process Builder.
- D. Use a process to update the account when it is edited
Answer: B
NEW QUESTION 20
The administrator at DreamHouse Realty added an email quick action to the Case page layout and Is unable to see the action on the case feed.
Which feature must be enabled to ensure the quick action will be displayed as expected?
- A. Email Notifications
- B. Email-to-Case
- C. Email Templates
- D. Email Alerts
Answer: B
NEW QUESTION 21
What should an administrator use as an identifier when importing and updating records from a
separate financial system?
- A. External ID
- B. Rich text field
- C. Auto-Number field?
- D. Record ID
Answer: A
NEW QUESTION 22
The administrator at AW Computing wants Account details, related lists, and Chatter feeds to each appear on separate tabs when viewing an Account.
Which type of page should the administrator create?
- A. Lightning page component
- B. Lightning record page
- C. Lightning app page
- D. Lightning page tab
Answer: D
NEW QUESTION 23
AW Computing has six sales teams in a region. These teams always consist of the same account manager, engineer, and assistant.
What should the administrate- configure to make it easier for teams to collaborate with the same customer?
- A. Propose the users manually share ail their accounts with their teammates.
- B. Enable and configure standard opportunity teams with splits.
- C. Enable account teams and show the users how to set up a default account team.
- D. Create a queue for each team and assign account ownership to the queue.
Answer: C
NEW QUESTION 24
Sales reps miss key fields when filling out on opportunity record through the process. Reps need to
move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers
- A. Enable guided selling.
- B. Use Flow to mark fields required.
- C. Use Validation Rules.
- D. Configure Opportunity Path.
- E. Mark fields required on the page layout.
Answer: B,C,D
NEW QUESTION 25
Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.
How should an administrator configure this requirement?
- A. Check the required checkbox on the Loss Reason field in Object Manger.
- B. Select the requirement checkbox next to the loss reason field on the page layout.
- C. Configure a workflow rule to display an error if Loss Reason is blank
- D. Create a validation rule to display an error if stage is Closed lost and Loss Reason is blank.
Answer: D
NEW QUESTION 26
What are the defaults for Org wide Default (OWO) and Profile permissions for all Profiles that have View All Data or Modify All Data disabled on a custom object?
- A. Public Read/Write for OWD and No Access for Profiles
- B. Private for OWD and CRED for Profiles
- C. Public Read/Write for OWD and CRED for Profiles
- D. Private for OWD and No Access for Profiles
Answer: B
NEW QUESTION 27
Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.
What should the administrator and close more deals.
- A. Einstein Lead Scoring
- B. Einstein Activity Capture
- C. Einstein Opportunity Scoring
- D. Einstein Search Personalization
Answer: C
NEW QUESTION 28
Cloud Kicks wants to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.
What feature should the administrator use to meet this requirement?
- A. Queues
- B. List Views
- C. Splits
- D. Stages
Answer: C
NEW QUESTION 29
Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked
the administrator to help sales reps prioritize and close more deals.
What should the administrator and close more deals.
- A. Einstein Lead Scoring
- B. Einstein Activity Capture
- C. Einstein Opportunity Scoring
- D. Einstein Search Personalization
Answer: C
NEW QUESTION 30
When a cloud kicks Opportunity closes, the company would like to automatically create a renewal
opportunity.
Which two automation tools should an administrator use to accomplish this request?
Choose 2 answers
- A. Flow Builder
- B. WorkFlow Rule
- C. Approval Process
- D. Process Builder
Answer: A,D
NEW QUESTION 31
administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.
What could cause this issue?
- A. The username is restricted to a domain specific to my domain.
- B. The email used for the username is not a corporate email address.
- C. The username is already in use another organization.
- D. The email address used for the username has a contact record.
Answer: C
NEW QUESTION 32
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
- A. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
- B. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that
meets the requirements. - C. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
- D. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
Answer: A
NEW QUESTION 33
Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit
findings from a property inspection.
Which feature should an administrator place on the page to fulfill this requirement?
- A. Record Detail
- B. Screen Flow
- C. Related List
- D. Autolaunched Flow
Answer: C
NEW QUESTION 34
Users at Cloud Kicks want to see information more useful for their role on the Case page.
How should an administrator make the pages more dynamic and easier to use?
- A. Remove fields from the record details component.
- B. Include more tab components with filters.
- C. Delete the extra components from the page.
- D. Add component visibility filters to the components.
Answer: D
NEW QUESTION 35
The administrator at Ursa Major Solar has just finished creating new hot Account reports that filter Accounts that were modified this year with a rating of hot. The report was shared with the entire sales team. Some users are seeing some Accounts that have NOT been modified since last year and other Accounts where the rating is cold.
What should the administrator do to ensure that the report works as intended for all users?
- A. Create a filter using bucketing.
- B. Use a cross-object filter.
- C. Lock the report filters.
- D. Create the report in a private folder.
Answer: C
NEW QUESTION 36
Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes
required for sales users. Sales managers need to be able to move opportunities inti this stage without
knowing the amount.
How should the administrator require this field during the negotiation stage for sales users but allow
their managers to make changes?
- A. Create to formula field to fill in the field for managers.
- B. Assign the administrator profile to the managers.
- C. Make the field required for all users.
- D. Configure a validation rule to meet the criteria.
Answer: D
NEW QUESTION 37
Sales managers would like to know what could be implemented to surface important values
based on the stage of the opportunity.
Which tool should an administrator use to meet the requirement?
- A. Path key fields
- B. Workflow rules
- C. Dynamic forms
- D. Opportunity processes
Answer: A
NEW QUESTION 38
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