Salesforce Consultant Education-Cloud-Consultant Dumps | Updated Jul 30, 2026 - DumpsTorrent
Master 2026 Latest The Questions Salesforce Consultant and Pass Education-Cloud-Consultant Real Exam!
Earning the Salesforce Education-Cloud-Consultant certification demonstrates a candidate's expertise in using Salesforce to support student success and institutional effectiveness. Salesforce Certified Education Cloud Consultant Exam certification is particularly valuable for professionals working in education technology, student services, and academic administration. It can also be beneficial for consultants and implementation specialists who work with education institutions to implement Salesforce solutions.
Salesforce Education-Cloud-Consultant certification exam is a comprehensive test that requires a deep understanding of Salesforce Education Cloud's capabilities and functionalities. To prepare for the exam, candidates can take advantage of various resources provided by Salesforce, including online training modules, study guides, and practice exams. Additionally, candidates can attend instructor-led training sessions to get hands-on experience with Salesforce Education Cloud.
NEW QUESTION # 77
The Financial Aid department of a college uses Student Success Hub. Students need the ability to schedule an appointment with any financial aid advisor.
Which object should the consultant configure in Student Success Hub to meet this requirement?
- A. Advising Pools
- B. Public Groups
- C. EDA Relationships
Answer: A
Explanation:
The consultant should configure the Advising Pools object in Student Success Hub to meet the requirement of allowing students to schedule an appointment with any financial aid advisor for the Financial Aid department that uses Student Success Hub. The Advising Pools object is an object in Student Success Hub that allows users to create groups of advisors who share a common availability, location, or service. The Advising Pools object can help the Financial Aid department meet the requirement of allowing students to schedule an appointment with any financial aid advisor by creating an Advising Pool record for financial aid advisors and associating it with a Service record for financial aid advising. The consultant can also configure other settings such as availability, location, or capacity for the Advising Pool record. Public Groups, EDA Relationships, or Program Plans are not objects that the consultant should configure in Student Success Hub to meet the requirement of allowing students to schedule an appointment with any financial aid advisor for the Financial Aid department that uses Student Success Hub. Reference:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Advising-Pools
NEW QUESTION # 78
Career Services uses a separate event management system for its employment events' attendance and registration, and Marketing Cloud to promote the event. It wants to integrate student data in Salesforce to identify engaged prospects by matching them with event attendance, career interest, and credit completion toward an academic major.
Which integration direction should the consultant recommend?
- A. Two-way integration between the event system and Marketing Cloud
- B. Two-way integration between the event system and Salesforce
- C. One-way integration between Marketing Cloud and the event system
Answer: B
Explanation:
Explanation
The integration direction that the consultant should recommend for Career Services is C. Two-way integration between the event system and Salesforce1. This is because a two-way integration can allow for bi-directional data exchange and synchronization between the event system and Salesforce, which can enable Career Services to match student data in Salesforce with event attendance, career interest, and credit completion toward an academic major. A two-way integration can also help Career Services to segment and target students based on their engagement and preferences, and to measure the effectiveness and impact of their events and campaigns2.
References:
https://help.salesforce.com/s/articleView?id=sf.mc_co_marketing_cloud_connect.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-connect
NEW QUESTION # 79
A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?
- A. Package thecustomizations, refresh the sandbox and reinstall the customization.
- B. Manually update the production org by installing the release update from Github.
- C. Deploy the customizations intothe production org via change sets.
- D. Submit a case to Salesforce Support to update the production org.
Answer: A
Explanation:
The consultant should package the customizations, refresh the sandbox, and reinstall the customization as the first step to avoid any issues when deploying from a sandbox environment that is a different versionfrom the production org. Packaging the customizations means creating an unmanaged package that contains all the components and metadata that are part of the custom solution. Refreshing the sandbox means creating a new copy of the sandbox environment fromthe production org. Reinstalling the customization means installing the unmanaged package into the refreshed sandbox environment. This step can help avoid any issues that may arise from deploying from a sandbox environment that is a different version fromthe production org, such as compatibility errors, missing dependencies, or data loss. Manually updating the production org by installing the release update from GitHub, submitting a case to Salesforce Support to update the production org, or deploying thecustomizations into the production org via change sets are not steps that the consultant should take first to avoid any issues when deploying from a sandbox environment that is a different version from the production org. References:
https://help.salesforce.com/s/articleView?id=sf.packaging_overview.htm & type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_create.htm & type=5
https://trailhead.salesforce.com/en/content/learn/modules/application-lifecycle-and-development-models/test- your-applications
NEW QUESTION # 80
An institution is experiencing record locking and sharing performance issues in a Salesforce org with the Education Data Architecture (EDA). A consultant notices there are more than 10,000 child records associated to a single parent record.
Which object should the consultant review first?
- A. Relationships
- B. Affiliations
- C. Accounts
Answer: A
Explanation:
Explanation
The consultant should review the Relationships object first when noticing that there are more than 10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA. The Relationships object is an object in EDA that allows users to store information about how two Contacts are related to each other, such as parent-child, sibling, or spouse. The Relationships object can cause record locking and sharing performance issues in a Salesforce org with EDA if there are too many child records associated to a single parent record, such as a Contact with many Relationships or Affiliations. The consultant should review the Relationships object first when noticing that there are more than 10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA by checking if there are any data skew or ownership skew issues and applying best practices to resolve them. Accounts or Affiliations are not objects that the consultant should review first when noticing that there are more than
10,000 child records associated to a single parent record for the institution that is experiencing record locking and sharing performance issues in a Salesforce org with EDA. References:
https://powerofus.force.com/s/article/EDA-Relationships
https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/salesforce_large
NEW QUESTION # 81
An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student's course of study to ensure the student is on track for gradual to review the academic options with the using Salesforce.
Which functionality should a consultant recommend?
- A. pathways
- B. Academic program
- C. Affiliation
Answer: A
Explanation:
Explanation
The consultant should recommend Pathways for the academic advisor to review the classes associated with the student's course of study and ensure the student is on track for graduation. Pathways allow advisors to create and monitor academic plans for students based on their program requirements and course offerings. Academic Program is an object that defines the program of study that a student is enrolled in, but it does not show the classes or progress. Affiliation is an object that tracks the relationship between a Contact and an Account, such as a student and a school, but it does not show the classes or progress. References:
https://help.salesforce.com/s/articleView?id=sf.ssh_pathways.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_academic_program.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_affiliation.htm&type=5
NEW QUESTION # 82
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?
- A. Install Work.com Command Center in existing org.
- B. Use third-party app from AppExchange.
- C. Work.com Command Center operates in a separate org.
- D. Leverage Student Success Hub.
Answer: A
Explanation:
The consultant should advise the school district to install Work.com Command Center in their existing org, because this can help them leverage Work.com Command Center for schools in their existing org. Work.com Command Center is a solution that helps organizations manage their reopening and recovery efforts after a global pandemic. Work.com Command Center for schools is a specific configuration of Work.com Command Center that helps schools monitor student and staff wellness, attendance, and engagement. Work.com Command Center can be installed in an existing org as a managed package from the AppExchange. Work.com Command Center does not operate in a separate org, nor does it require leveraging Student Success Hub or using a third-party app from AppExchange. Reference:
https://www.salesforce.org/workdotcom/
https://www.salesforce.org/wp-content/uploads/2020/08/WorkDotCom-for-Schools.pdf
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkZCUA1
NEW QUESTION # 83
The CRM steering committee that oversees the university ' s Salesforce implementation needs guidance on governance best practices.
Whichbest practice should a consultant recommend?
- A. Assign only department leaders as champions.
- B. Hold a standing committee meeting.
- C. Ask committee members to Join a local Salesforce group.
Answer: C
Explanation:
The consultant should recommend to hold a standingcommittee meeting as a governance best practice for the CRM steering committee that oversees the university's Salesforce implementation. A standing committee meeting is a meeting that occurs regularly and consistently with a fixed agenda and attendees. A standing committee meeting can help the CRM steering committee oversee the university's Salesforce implementation by providing a forum to review progress, discuss issues, make decisions, or communicate updates. Assigning only department leaders as champions, asking committee members to join a local Salesforce group, or creating a change management plan are not governance best practices that the consultant should recommend for the CRM steering committee that oversees the university's Salesforce implementation. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-change-management
NEW QUESTION # 84
Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?
- A. Manage course payments in the transaction system and Pardot.
- B. Integrate course payments from Salesforce to the transaction system.
- C. Manage course payments in the transaction system.
- D. Migrate course payments to pardot and Salesforce.
Answer: B,C
NEW QUESTION # 85
The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?
- A. Salesforce Inbox
- B. experience Cloud
- C. social Studio
- D. Salesforce Engage
Answer: B
Explanation:
Explanation
Experience Cloud is a solution that the Marketing team can consider that will enable former students to update their email address. Experience Cloud allows the college to create a branded online community where former students can log in, view and edit their profile information, and interact with other alumni. Experience Cloud also integrates with Salesforce, so any changes made by the former students in the community will be reflected in their Contact records. Social Studio, Salesforce Engage, and Salesforce Inbox are not solutions that can enable former students to update their email address. References:
https://www.salesforce.com/products/experience-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/community_rollout_impl/community_rollout_im
NEW QUESTION # 86
A university plans to use Salesforce to manage its recruitment and admissions process. A prospective student goes through four maturation stages: Suspects, Prospects, Applicants, and Matriculated. IDs are assigned by the Student Information System (SIS) at the Applicant stage.
Salesforce is the system of record in which two stages?
Choose 2 answers
- A. Applicant
- B. Suspect
- C. Matriculated
- D. Prospect
Answer: B,D
Explanation:
Salesforce is the system of record in the Suspect and Prospect stages of the recruitment and admissions process for the university. A system of record is a system that serves as the authoritative source of data for a given entity or process. Salesforce is the system of record in the Suspect and Prospect stages, because it stores and manages information about potential students who have expressed interest or have been identified as targets by the university, such as name, email, phone, or program of interest. The Student Information System (SIS) is the system of record in the Applicant and Matriculated stages of the recruitment and admissions process for the university. The SIS is a system that stores and manages information about students who have applied or enrolled at the university, such as ID, transcripts, test scores, or financial aid. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/highered_admissions
NEW QUESTION # 87
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school wants to be able to send SMS messages to parents.
Which solution should the consultant recommend to meet the requirement?
- A. Marketing Cloud
- B. App on the AppExchange
- C. Education Data Architecture
Answer: B
Explanation:
The K-12 Architecture Kit does not have a native feature to send SMS messages to parents. However, there are several apps on the AppExchange that can provide this functionality, such as Mogli SMS1, SMS Magic, or Twilio for Salesforce. These apps can integrate with Salesforce and allow users to send and receive SMS messages from within the platform. The consultant should recommend the school to explore the available apps on the AppExchange andchoose the one that best suits their needs and budget.
Marketing Cloud is a Salesforce solution that provides digital marketing tools, such as email, mobile, social, and web. Marketing Cloud can also send SMS messages to contacts, but it is a more complexand expensive solution than an app on the AppExchange. Marketing Cloud may not be necessary for the school's requirement of sending simple SMS messages to parents. Education Data Architecture (EDA) is a Salesforce solution that provides a flexible data architecture for educational institutions. EDA does not have a native feature to send SMS messages either.
References:
1: 7 obstacles & text messaging solutions for K-12 school ... - Mogli1
2: SMS-Magic Converse Text Messaging - AppExchange
3: Twilio for Salesforce - AppExchange
4: Marketing Cloud Overview - Salesforce
5: Education Data Architecture Overview - Salesforce
NEW QUESTION # 88
A school is implementing Salesforce with the Education Data Architecture (EDA) to track parents and students in a community. When a contact record is created, a Communityuser is created leveraging Table- Driven Trigger Management (TDTM). During deployment to production, the consultant notices that only the contact record is created.
Which step should the consultant verify when troubleshooting the issue?
- A. The community was set to Active.
- B. Trigger handlerswere loaded into production.
- C. Declarative automations were deployed successfully.
Answer: B
Explanation:
The consultant should verify that trigger handlers were loaded into production when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging Table-Driven Trigger Management (TDTM) for the school that is implementing Salesforce with EDA to track parents and students in a community. Trigger handlers are classes that contain the logic for EDA triggers and can be controlled by Trigger Handler records. Trigger handlers need to be loaded into production before deploying declarative customizations or enabling features that depend on them.
The consultant should verify that trigger handlers were loaded into production by checking if the EDA_TDTM package was installed or if the Trigger Handler records were created. The community being set to Active or declarative automations being deployed successfully are not steps that the consultant should verify when troubleshooting the issue of only the contact record being created when a contact record is created and a Community user is supposed to be created leveraging TDTM for the school that is implementing Salesforce with EDA to track parents and students in a community. References:
https://powerofus.force.com/s/article/EDA-TDTM
https://powerofus.force.com/s/article/EDA-Installation
NEW QUESTION # 89
Where should the consultant go to configure Primary Affiliation fields on the Contact record in the Education Data Architecture (EDA)?
- A. Affiliation Sharing Rules
- B. Affiliation TDTM records
- C. Field Sets for Affiliations
- D. Affiliation Mappings
Answer: D
Explanation:
Affiliation Mappings are used to automatically create and populate the PrimaryAffiliation field on the Contact record based on the Account record type of the related Affiliation. For example, if a Contact has an Affiliation with an Account of record type "Academic Program", the Primary Affiliation field on the Contact record will bepopulated with that Account name. The consultant can go to Affiliation Mappings in EDA Settings to configure which Account record types should trigger this behavior and which fields should be used to store the Primary Affiliation. References:
Education Data Architecture Basics - Unit 3: Affiliations and Relationships EDA Documentation - Affiliation Mappings
NEW QUESTION # 90
The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.
- A. Use Grants Management to track alumni scholarships.
- B. Configure Relationships to track alumni connections.
- C. Install Insights Platform to understand alumni data.
- D. Leverage a third-party app to support event management.
Answer: B,C
NEW QUESTION # 91
A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?
- A. Export all existing Salesforce data.
- B. Map Salesforce custom objects to EDA objects.
- C. Choose a middleware tool to integrate EDA.
- D. Build applicable API customizations.
Answer: B
Explanation:
The consultant should map Salesforce custom objects to EDA objects toprepare for installing EDA into an existing Salesforce org. This means identifying which custom objects in the existing org have similar or equivalent functionality as EDA objects, and mapping their fields and relationships accordingly. This will help theconsultant determine which custom objects can be replaced by EDA objects, which custom objects need to be integrated with EDA objects, and which custom objects need to be retained as they are. Choosing a middleware tool to integrate EDA, building applicable API customizations, and exporting all existing Salesforce data are not tasks that the consultant should do to prepare for installing EDA. References:
https://powerofus.force.com/s/article/EDA-Migrate
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_Migration_Guide.pdf
NEW QUESTION # 92
A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising.
The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?
- A. Gift Entry Manager is required.
- B. Person Accounts must be enabled.
- C. Elevate is incompatible with Advisor Link.
- D. Accounting Subledger is installed.
Answer: B
Explanation:
Explanation
he consultant should discuss with the school that Person Accounts must be enabled as a compatibility consideration for using EDA and creating Giving Pages. Person Accounts are a feature that allows users to store information about individual people who are not associated with an Account, such as donors or applicants. Person Accounts are required for using EDA and creating Giving Pages, because they enable users to track donations and payments from individual donors. Accounting Subledger is not installed, but rather purchased separately. Elevate is not incompatible with Advisor Link, but rather integrates with it. Gift Entry Manager is not required, but rather optional. References:
https://help.salesforce.com/s/articleView?id=sf.accounts_person_behavior.htm&type=5
https://www.salesforce.org/wp-content/uploads/2020/08/Elevate-and-Giving-Pages.pdf
NEW QUESTION # 93
A customer wants to learn more about Salesforce.org solutions built by the community.
Which resource should a consultant recommend?
- A. Trailblazer Community: Open Source Commons & Community Sprints
- B. Trailblazer Community: Cumulus I (CCI)
- C. Product Documentation: Is a Pro Bono Project the Right Fit?
Answer: A
Explanation:
The consultant should recommend Trailblazer Community: Open Source Commons & Community Sprints as a resource where the customer can find more information on Salesforce.org solutions built by the community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community: Open Source Commons & Community Sprints is a group within Trailblazer Community that provides information on Salesforce.org solutions built by the community, such as open-source projects, community sprints, or community-led webinars. The customer can also join discussions, forums, or blogs related to Salesforce.org solutions built by the community on Trailblazer Community: Open Source Commons & Community Sprints. Product Documentation: Is a Pro Bono Project the Right Fit?, Trailblazer Community: Cumulus I (CCI), or AppExchange are not resources where the customer can find more information on Salesforce.org solutions built by the community. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
https://trailblazercommunitygroups.com/sprints/
NEW QUESTION # 94
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