CRT-251 Free Update With 100% Exam Passing Guarantee [2021]
[Oct-2021] Verified Salesforce Exam Dumps with CRT-251 Exam Study Guide
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SALESFORCE CRT-251 Exam Reference, SALESFORCE Documents
Overview about SALESFORCE CRT-251 Exam
- Length of Examination: 105 minutes
- Retake Fee : 100 USD
- Format: Multiple choice, multiple answer
- Passing Score: 68%
- Registration Fee: 200 USD
- Number of Questions: 60
Sales Cloud Consultant CRT-251 Dumps Provided Study Notes
DumpsTorrent expert team recommend you to prepare some notes on these topics along with it don’t forget to practice Sales Cloud Consultant CRT-251 Dumps which been written by our expert team, Both these will help you a lot to clear this exam with good marks.
- Cloud Solution Design
- Data Managements
- Cloud Sales Techniques
- Cloud Sale analytics
- Develop Opportunity
NEW QUESTION 33
Universal Containers wants to prevent sales users form modifying certain opportunity fields when the sales stage has reached Negotiation/Review. However, sales directors must be able to edit these opportunity fields in case last minute updates are required.
Which solution should a consultant recommend?
- A. Create a workflow rule to enable field access for sales directors based on the sales stage.
- B. Create a validation rule to enforce field access based on the sales stage and a custom permission.
- C. Change the field-level security for sales representatives to restrict field access based on the sales stage.
- D. Modify the profile for sales directors to enable the "Modify All" object permission for opportunities.
Answer: B
NEW QUESTION 34
Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions should a consultant recommend to help product managers engage in sales deals? (Choose two.)
- A. Use an assignment to notify product managers when opportunities are updated.
- B. Create a Chatter group to share product information with the sales team, product managers, and customers.
- C. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.
- D. Use Process Builder to create a chatter post.
Answer: B,D
NEW QUESTION 35
The management at Universal Containers noticed the lead conversion ratio has remained the same for the hospitality industry despite an increase in lead creation.
Which reporting tool can help determine the issue?
- A. Report on lead lifetime by industry
- B. Industry performance dashboard
- C. Campaign dashboard by industry
- D. Report on leads by source
Answer: A
NEW QUESTION 36
The sales management team of Universal Containers has noticed that opportunities are taking longer to close.
Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the cause? Choose two answers.
- A. Report on campaign return on investment (ROI)
- B. Dashboard of month-over-month trend of lead conversions
- C. Dashboard of opportunity stage duration
- D. Report on the discount approval time for quotes
Answer: C,D
NEW QUESTION 37
Universal Containers wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team.
Which solution should the consultant recommend?
- A. Salesforce Mobile Sites
- B. Lightning Components
- C. Customer Community
- D. Lightning Platform
Answer: C
NEW QUESTION 38
Which two are purposes of the AppExchange? (Choose two.)
- A. Administrators can download and customize pre-built dashboards and reports.
- B. Customers can share and install apps published by Salesforce partners.
- C. Support users can install the Salesforce Console for Service custom app.
- D. Partners can download accounts and contacts to collaborate on sales deals.
Answer: B,C
NEW QUESTION 39
What must an administrator do when creating a record type?
- A. Add the record type to the required user records.
- B. Set the field-level security for the record type.
- C. Assign the record type to the appropriate profiles.
- D. Create a new page layout for the record type.
Answer: C
NEW QUESTION 40
Universal Containers wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team.
Which solution should the consultant recommend?
- A. Salesforce Mobile Sites
- B. Lightning Components
- C. Customer Community
- D. Lightning Platform
Answer: C
Explanation:
Explanation
NEW QUESTION 41
Universal Containers allows its sales representatives to negotiate up to a 5% discount for their opportunities.
Discounts greater than 5% must be sent to their Regional Sales Manager (RSM) to approval. Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.
Which approach would satisfy these requirements?
- A. Create the two-step approval process for the RSM and RVP as approvers.
- B. Configure a workflow approval task and email to notify the RSM and RVP.
- C. Create two approval processes, one for the RSM and one for the RVP.
- D. Configure an approval process for the RSM and a workflow rule for the RVP.
Answer: A
NEW QUESTION 42
Universal Containers acquires sales leads each year through trade shows. Occasionally, duplicate leads are generated when the marketing team imports leads that already exist in the system. What should a consultant recommend to prevent duplicate leads in the system?
- A. Upload the leads using Data Import Wizard and select the appropriate field to match duplicates against existing records.
- B. Upload the leads and click the "Find Duplicates" button for each of the leads to identify potential duplicate lead records.
- C. Upload the leads using Data Loader and enable the "Find Duplicates" setting to prevent duplicate records.
- D. Upload the leads to Data.com to remove the duplicates and select the option to have them automatically imported.
Answer: A
NEW QUESTION 43
Universal Containers' management wants to see forecast numbers by all sales representatives and by multiple product groups.
Which two actions should a consultant recommend to meet these requirements? (Choose two.)
- A. Build a forecast list view by product family group.
- B. Build a custom forecast report showing product groups.
- C. Implement Collaborative Forecasting with quota attainment.
- D. Implement Collaborative Forecasting with product family.
Answer: C,D
NEW QUESTION 44
Universal Containers uses Products in Salesforce and has a private security model. The product management employees do NOT have access to all opportunities but wants to track the performance of a new product after it is launched. What should a consultant recommend to allow the product management employees to track the performance of the product?
- A. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
- B. Create a new product and add it to the price book with the product manager as an owner.
- C. Create a trigger to set the product manager as owner for opportunities on the new product.
- D. Create a trigger to add the product management team to the sales team of relevant opportunities.
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 45
A marketing department that runs many concurrent campaigns has specified that the influence timeframe for a campaign is 60 days. What is the impact on the campaign influence for opportunities when a contact is associated to an opportunity in a contact role?
- A. Campaigns in which a contact became a member within the last 60 days will be associated and displayed in Campaigns with Influenced Opportunities Report.
- B. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.
- C. All campaigns created within the last 60 days will be added to the campaign influence related list.
- D. All contacts associated with campaigns will be added to the campaign influence related list.
Answer: A
NEW QUESTION 46
A premier customer for Universal Containers needs access to confidential product roadmap information.
Which two steps should a sales representative take to securely send this information using content delivery? (Choose two.)
- A. Require the customer to enter a security token to download the content.
- B. Require the customer to enter a password to view the content.
- C. Remove access to content after a specified date.
- D. Require the recipient to log into Salesforce to access the content.
Answer: B,C
NEW QUESTION 47
Universal Containers wants to associate some contacts with more than one account (e.g., a contact in an employee of one account and on the boards of several other accounts). Which solution should a consultant recommend to meet this requirement?
- A. Add the contact to the partners related list on the second account.
- B. Enable contacts to multiple accounts feature.
- C. Associate the contact to other accounts using a custom lookup field.
- D. Clone the contact record and add it to the second account.
Answer: A
NEW QUESTION 48
The sales representatives at Universal Containers use various email applications and often receive important customer emails where they are away from the office. Sales management wants to ensure sales representatives are recording email activity with customers in Salesforce while they are away from the office.
Which solution should a consultant recommend to meet this requirement?
- A. Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
- B. Download and install the Salesforce for Outlook connector on their smartphones and computers.
- C. Download and install a Salesforce universal connector for their smartphones and computers.
- D. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
Answer: A
Explanation:
Explanation/Reference:
NEW QUESTION 49
Which two ways should Knowledge articles be used? (Choose two.)
- A. To display for customer self-service.
- B. To resolve customer cases.
- C. To display Salesforce Solutions.
- D. To display Salesforce Answers.
Answer: A,D
NEW QUESTION 50
Universal Containers needs to show a dashboard with forecast by product family with quotas. Which solution should a consultant recommend?
- A. Build a joined report with closed opportunities, forecasting items, and quotas.
- B. Create an analytic snapshot to capture the opportunity forecast.
- C. Build a custom report type with forecasting quotas and forecasting items.
- D. Customize quotas with product report, and add necessary fields.
Answer: B
NEW QUESTION 51
Universal Containers has its sales representatives enter a new lead whenever they are prospecting a new customer. After qualifying the new lead, a new opportunity must be created to track the deal.
Which three actions should a consultant recommend to enforce data quality and accuracy? (Choose three.)
- A. Enable validation rules on the lead.
- B. Map custom lead fields to corresponding custom opportunity fields.
- C. Create an Apex trigger to perform data quality checks.
- D. Enable the lead conversion permission.
- E. Enable validation rules on the opportunity.
Answer: A,B,D
NEW QUESTION 52
Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. Which two solutions should a consultant recommend to help product managers engage in sales deals? Choose two answers.
- A. Use an assignment to notify product managers when opportunities are updated.
- B. Create a Chatter group to share product information with the sales team, product managers, and customers.
- C. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.
- D. Use Process Builder to create a chatter post.
Answer: B,D
NEW QUESTION 53
Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth. To optimize their sales impact, the sales management team wants to develop a better sales territory structure. Which two data points should the sales management team consider when developing the new sales territories? (Choose two.)
- A. Number of currencies needed to support each sales territory.
- B. Distance between customer headquarters and their sales representatives
- C. Average number of customers managed by a sales representative.
- D. Attributes needed to segment and categorize customers.
Answer: A,D
NEW QUESTION 54
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