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Prepare C_C4H225_11 Exam Questions [2022] Recently Updated Questions
NEW QUESTION 45
Your current loyalty plan is for the US only. The currency is: point. A new loyalty campaign is being planned by your marketing team and they want end users to collect stars in this campaign. Which of the following statements apply? Note: There are 2 correct answers to this question.
- A. You can set multiple currency handling under Loyalty Management > Account settings.
- B. You can set multiple currencies in one account.
- C. You can only use points if your loyalty plan is based on points.
- D. You cannot use plural in the name of the currency.
Answer: B,C
NEW QUESTION 46
You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?
- A. There is an error in the information provided that needs correcting.
- B. Your API credentials are incorrect.
- C. It indicates the call was successful.
- D. An internal issue occurred and you should try again.
Answer: A
NEW QUESTION 47
You are using a general registration form on your website. You want to know how many new subscribers complete the form each day. Where can you find this information?
- A. Registrations > Per Contacts Source
- B. Database Growth widget
- C. Smart Insight Data Quality
- D. Top Performing Program widget
Answer: A
NEW QUESTION 48
You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct answers to this question.
- A. Use email address.
- B. Use an SAP Emarsys Customer Engagement internal ID.
- C. Use first name and last name.
- D. Use date of birth.
- E. Use an external ID.
Answer: A,B,E
NEW QUESTION 49
You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct answers to this question.
- A. Product Subscription
- B. Change Profile
- C. Newsletter Registration
- D. General Registration
- E. Consent Management
Answer: B,C,D
NEW QUESTION 50
You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?
- A. Contacts > Combined Segments
- B. Analytics > Customer Lifecycle
- C. Management > Smart Insight Settings
- D. Analytics > Revenue Analytics
Answer: C
NEW QUESTION 51
What actions can an account owner perform on the Security Settings page? Note: There are 2 correct answers to this question.
- A. Set up IP access control.
- B. Deactivate users.
- C. Create external events.
- D. Define the permitted email domains.
Answer: A,D
NEW QUESTION 52
How do you build a segment for contacts who recently opened an email, visited the website or made a purchase?
- A. Analytics > Customer Lifecycle > Average Order > Buyer Status = Platinum
- B. Analytics > Customer Lifecycle > Customer Lifecycle > Customer lifecycle stage = Defecting customer
- C. Analytics > Customer Lifecycle > Customer Lifecycle > Days since last engagement = 0-15
- D. Analytics > Customer Lifecycle > Average Order > Order made (x) days ago = 0-100
Answer: C
NEW QUESTION 53
Which mandatory steps do you need to complete before you can attempt your first API call? Note:
There are 2 correct answers to this question.
- A. Create an SAP Emarsys Customer Engagement login.
- B. Download the Postman collection.
- C. Configure authentication.
- D. Create an API user.
Answer: C,D
NEW QUESTION 54
You want to filter all contacts who made their last purchase on Black Friday. Which filter is correct?
- A. Order(s) made X days ago
- B. Days since last purchase
- C. Days since last engagement
- D. Spent in the last 24 months
Answer: B
NEW QUESTION 55
What can you configure in the Email Widget Editor shown below? Note: There are 2 correct answers to this question.
- A. The template language
- B. The layout and currency format of the product recommendation
- C. The outer HTML elements of recommended items
- D. The content of product catalog fields in Email Recommendations
Answer: C,D
NEW QUESTION 56
You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct answers to this question.
- A. Do not use field values longer than 32 KB.
- B. When a field does not have a value, leave it empty.
- C. Do not use more than 128 columns.
- D. Always use UTF-8 encoding.
Answer: B,D
NEW QUESTION 57
Which statement correctly describes the data flow of web recommendations?
- A. Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.
- B. Recommendations are requested from the end user
- C. Recommendations are requested from the end user
- D. Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.
Answer: C
NEW QUESTION 58
A one-time promotional email campaign is scheduled to be sent for all female contacts in the database.
New contacts are added automatically to the contact database and all new registrations should be included in the recipient source of the email. Which recipient source do you use?
- A. Email Setting > Recipient source > Generated through an event > On Registration
- B. Email Setting > Recipient source > Mobile Engage segment
- C. Email Setting > Recipient source > Using a segment
- D. Email Setting > Recipient source > Web behavior segment
Answer: A
NEW QUESTION 59
What information does the email channel set up form collect? Note: There are 3 correct answers to this question.
- A. Website information
- B. Product information
- C. Historic sales information
- D. Sending volumes
- E. Email performance
Answer: A,D,E
NEW QUESTION 60
A test user received an email with a form to confirm a premium newsletter subscription. The content of the opt-in invitation has a typo: "Yes, I WULD like to receive emails about new products and special promotions." Where can you correct this?
- A. My profile > Form default language
- B. Channels > Email campaigns
- C. Management > Form settings > General format
- D. Management > Form Settings > Opt-in invitation and interests
Answer: D
NEW QUESTION 61
How are List-unsubscribes generated?
- A. A recipient opts out by using the Unsubscribe link in the email header.
- B. A recipient opts out by using the Unsubscribe link in the email footer.
- C. A recipient opts out by using the List-unsubscribe button at the top of the email client.
- D. A recipient changes his or her newsletter information in the account profile.
Answer: C
NEW QUESTION 62
The image below shows the summary page of your mobile app tutorial program. What do the "583 Messages" represent? Note: There are 2 correct answers to this question.
- A. It is the number of mobile in-app messages.
- B. It is the number of all messages in the Interactions program, regardless of the channel.
- C. It is the number of times the program was started and executed.
- D. It is the number of mobile push messages.
Answer: C,D
NEW QUESTION 63
Which two mailboxes are the best practice for the Yahoo complaint feedback loop setup? Note: There are 2 correct answers to this question.
Answer: A,B
NEW QUESTION 64
You are setting up a new API call to add a new contact that has opted in, and you want to ensure the system opt-in field is set correctly. What value must you use?
- A. "1" : "1"
- B. "1" : "True"
- C. "31" : "True"
- D. "31" : "1"
Answer: C
NEW QUESTION 65
How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.
- A. It runs once a day, checking against the full database.
- B. Contacts with the same unique identifier are merged automatically on import.
- C. Contacts with identical first name and last name are merged automatically.
- D. It runs every time a new contact is about to be imported.
Answer: B,D
NEW QUESTION 66
You are building an abandoned cart program that uses a discount voucher. You don't want any users to receive more than 1 voucher in a 30 day period. There are wait nodes in the program that spam multiple days. Which participation setting do you need?
- A. Contacts can enter this program again 30 days and 0 hours after entering it.
- B. Contacts can enter this program any time, even if they are still in it.
- C. Contacts can enter this program only once, ever.
- D. Contacts can enter this program again 30 days and 0 hours after exiting it.
Answer: D
NEW QUESTION 67
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