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HP HP2-B102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Imaging and Printing Fundamentals | - Sales fundamentals for HP solutions
|
| Topic 2: Customer solutions positioning | - Competitive positioning
|
| Topic 3: Printing solutions and services | - Security and document workflow
|
HP Imaging and Printing Sales Fundamentals Sample Questions:
Question 1
What does the stored job feature allow you to do?
A. store a print job on the network until you decide to release it
B. store a print job on your computer until you decide to release it
C. store a print job on the printer until you decide to release it
D. store a print job on the server until you decide to release it
Question 2
What does the HP Embedded Web Server do?
A. shows end users all devices that are available for printing
B. automatically notifies the IT department every time an imaging or printing device is used
C. enables users to access and manage imaging and printing devices remotely
D. orders supplies automatically
Question 3
The office color market is divided into groups based on how they use color. An individual who requires color consistency, advanced finishing features, and who uses many different software applications belongs in which office color group?
A. Sales professional
B. Graphic design artist
C. Technical user
D. Marketing professional
Question 4
What is the first thing you need to know when selling or leasing HP MFPs?
A. the location of the MFP within the facility
B. the delivery date
C. the names of the people who will have access to it
D. the monthly page volume expected to be printed on the HP MFP
Question 5
What is the HP Printing Sales Guide?
A. An application that supports HP partners in an effort to up-sell and cross-sell and that allows the creation of slide sets on HP products and technologies
B. A document about the major competitors in the printing business
C. An easy-to-print PDF document about HP sales processes
D. A new HP service that supports HP partners by providing access to cost-free sales people for important deals
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B | Question 4 Answer: D | Question 5 Answer: A |






