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Duration, language, and format of Microsoft 70-685 Exam
- Language: English, German, Japanese
- Format: Multiple choices, multiple answers
- Number of Questions: 40-60
- Passing score: 70%
- Length of examination: 150 mins
Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx
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Microsoft 070-685 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Identifying Cause of and Resolving Desktop Application Issues | 20% | - Troubleshoot application failures and crashes - Manage application settings and permissions - Resolve software installation and compatibility issues |
| Topic 2: Identifying Cause of and Resolving Networking Issues | 23% | - Troubleshoot enterprise logon and authentication issues - Fix name resolution and DNS/DHCP issues - Resolve network connectivity and IP configuration problems |
| Topic 3: Identifying Cause of and Resolving Security Issues | 18% | - Manage Windows Firewall and security settings - Troubleshoot User Account Control (UAC) and permissions - Resolve update and antivirus issues |
| Topic 4: Supporting Mobile Users | 18% | - Configure and troubleshoot remote access - Support power management and mobile hardware - Manage offline files and synchronization |
| Topic 5: Managing and Maintaining Systems That Run Windows 7 Client | 21% | - Resolve hardware and driver issues - Manage system recovery and data protection - Troubleshoot system performance and stability |






