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Exam Content
The examination consists of 70 Questions. Candidates should score 68% to clear the examination.
Formats of Question
- Multiple Response Multiple-choice questions: Two or More Correct response from the given options best suits the statement or answers the question.
- Single Response Multiple-choice questions: Only One correct response from the given options best suits the statement or answers the question.
Exam Duration
Candidates will have 120 minutes for attempting 70 questions. So, it becomes important for the candidates to time-box the exam and restrict spending too much time on one question or one topic.
Exam Results
The Oracle 1z0-996 certification is a pass or fail examination and the candidate has to score a minimum of 68% to be termed as pass in the certification exam.
Candidates will receive an email with the result from Oracle within 30 minutes of completing the Certification exam. Exam results are also available on the CertView web portal and the candidate can visit the portal and login to the CertView account to view the exam results and get further details.
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Oracle Utilities Customer Cloud Service 2019 Implementation Essentials
Aim of the Certificate Exam
The certification exam is designed to help the candidate excel and command his future progression. It is designed to
- Empower individuals to execute tasks with confidence and skill
- Differentiate individual in a crowded job market
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
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Oracle 1Z1-996 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Oracle Utilities Customer Cloud Service Overview | - Core business processes and workflows - Solution architecture and key components |
| Topic 2: Implementation and Configuration | - Initial setup and environment configuration - Configuration of customer data and service objects |
| Topic 3: Billing and Revenue Processes | - Billing configuration and execution - Revenue management and adjustments |
| Topic 4: Customer and Account Management | - Customer lifecycle management - Account structures and relationships |
| Topic 5: Security and Administration | - Audit and system monitoring - User roles and access control |
| Topic 6: Integration and Extensions | - API usage and data exchange - Integration with external systems |
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