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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Deployment & Troubleshooting | 5% | - Deployment Process - Performance Optimization - Logging and Debugging |
| Oracle B2C Service Architecture & Data Model | 20% | - Data Access and Security Model - Custom Objects and Fields - Connect Common Object Model (CCOM) - RightNow Object Query Language (ROQL) |
| Integration APIs | 25% | - Authentication and Security - Connect REST API - Connect for PHP - Connect Web Services for SOAP |
| Agent Desktop & Console Extensions | 15% | - Desktop Add-ins using .NET - Console Customization - Agent Scripting and Workflows |
| Customer Portal Customization | 35% | - Standard and Syndicated Widgets - Portal Framework and Deployment - Models, Controllers and JavaScript - Custom Widget Development - Look and Feel Customization |
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
1. You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?
A) Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
B) Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
C) Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.
D) Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
2. Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.
A) Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
B) An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
C) RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport-
D) RightNowSyncPortciient.setReportFiiters can beused directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
3. Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?
A) String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
B) String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
C) String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
D) Name.First like 'A%* ORDER BY Contact.Name.First;
E) String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
4. You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.
A) A mobile page set mapping has not been enabled.
B) The login_required attribute of the Page metatagshould be set to false.
C) Cookies are required for Custom Portal.
D) The post_page_render hook should set the user agent cookie.
E) The pre_age_render hook Should Set the USER_AGENT cookie.
5. In a Agent Desktop Add-In, which is the correct syntax to get the contact record of the current contact worksoace?
A)
B)
C)
D)
E)
A) Option D
B) Option A
C) Option C
D) Option B
E) Option E
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: C |






