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Key Details

No matter what exam you are planning to take, it is always important to learn each and every detail about it. This will help you prepare for the test better and increase your performance. So, with that in mind, one of the first things that you need to know about Microsoft MB-210 is that it is based on the multiple-choice question format. The candidates will have to answer anywhere between 40 and 60 questions and complete them within the allocated time of 120 minutes. The exam is delivered in the English language and anyone who wants to sit for it will have to pay the fee of $165. To pass the test with flying colors and get certified, the individuals need to make sure that they gain a minimum score of 700 points on a scale of 1000.

One last thing that you need to know about the Microsoft MB-210 exam is that it has the specific retake and cancelation policy. Each candidate is given 5 attempts within a year and if he/she fails in those five tries, they will be given the next chance the following year. If you fail your test at the first attempt, you will have to wait 24 hours before you can have another crack. But if you still fail for the second time, you will be required to wait for 14 days and this waiting time will be the same for the fourth and fifth attempts. As for canceling the exam, the students need to request cancelation at least 24 hours before the scheduled test.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

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What skills are measured in Microsoft MB-210?

All the exam topics are broken into various subtopics that should be studied and comprehended clearly. They are as follows:

• Configuring performance;
• Managing core entities of sales;
• Configuring extra tools in addition to services.

Each of the sections included in the Microsoft MB-210 exam makes up a certain percentage of the content, and in each area, you will be tested on various tasks.

Domain 1: The first objective makes up about 25 to 30% of the exam content. In this section, the candidates will have to prove their skills in certain tasks. Thus, first and foremost, they should be able to configure sales settings. This includes different things, such as managing and creating sales collateral, configuring business settings, sales security roles, auto number settings, and more. They should also know how to configure processes and create sales visualization. Here, you will be dealing with various tasks, such as designing sales reports, configuring record creation rules, and more.

Domain 2: The next topic area covered in the Microsoft MB-210 exam makes up almost half of the whole content. So, if you want to do well in this subject, it is important that you have some experience doing certain tasks. Firstly, you will be required to manage and create contacts and accounts, create leads, manage opportunities, quotes, product catalogs, and sales order processing. There is no denying the fact that performing all of these tasks will be difficult and that is why it is important that you put hours of practice into it. Moreover, your preparation process should include learning of the skills in creating and managing contacts, activities, and accounts, converting activities to leads, and customizing the Opportunity Close form.

Domain 3: This subject makes up about 15 to 20% of the Microsoft MB-210 exam questions. The main areas where you will be tested in this section are creating and configuring playbooks, managing forecasting, and configuring integration with external sales applications. This means that you should know about the use cases for AI Builder, Power Virtual Agents, and Customer Insights, scheduling and properties, as well as playbook categories and playbook templates.

Skills Outline

There are three topics that make up the content of the Microsoft MB-210 exam and they are described below:

The first subject area is called Performing Configuration and makes up 25-30% of the exam syllabus. In this topic, the candidates will have to demonstrate their skills, such as configuring sales settings, configuring processes, as well as creating and configuring sales visualizations with the help of different tools and techniques.

The next domain is Managing Key Sales Entities that makes up about 50-55% of the whole content. The subtopics that you will have to master within this area include creating and managing accounts & contacts; managing leads; formulating & managing opportunities; creating and managing quotes; managing sales order processing; managing and creating products as well as product catalogs.

The last section that is included in the Microsoft MB-210 exam is Configuring Additional Tools & Services that makes up the remaining 15-20% of the entire content. Here the learners will have to configure integration with external sales applications, manage forecasting, as well as create and customize playbooks.