Avaya 7497X Q&A - in .pdf

  • 7497X pdf
  • Exam Code: 7497X
  • Exam Name: Avaya Oceana™ Solution Support Exam
  • Updated: Sep 08, 2026
  • Q & A: 68 Questions and Answers
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  • Exam Code: 7497X
  • Exam Name: Avaya Oceana™ Solution Support Exam
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  • Updated: Sep 08, 2026
  • Q & A: 68 Questions and Answers
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Avaya 7497X Q&A - Testing Engine

  • 7497X Testing Engine
  • Exam Code: 7497X
  • Exam Name: Avaya Oceana™ Solution Support Exam
  • Updated: Sep 08, 2026
  • Q & A: 68 Questions and Answers
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What is the duration of the 7497X Exam

  • Format: Multiple choices, multiple answers
  • Passing Score 68%
  • Number of Questions: 66
  • Length of Examination: 105 minutes

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21614

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7497X Exam Reference

Avaya 7497X Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Access Control- Authentication and authorization
  • 1. Secure access to Oceana services
    • 2. User roles and permissions
      Topic 2: Operations and Maintenance- Performance and stability
      • 1. High availability considerations
        • 2. Performance tuning basics
          - Monitoring and troubleshooting
          • 1. Oceana system monitoring tools
            • 2. Log analysis and fault isolation
              Topic 3: Troubleshooting Oceana Solutions- Common issue resolution
              • 1. Routing and interaction failures
                • 2. Agent login and workspace issues
                  Topic 4: Deployment and Configuration- System configuration
                  • 1. Tenant and user configuration
                    • 2. Routing and workflow configuration
                      - Installation and deployment models
                      • 1. Hybrid integration patterns
                        • 2. On-premises deployment considerations
                          Topic 5: Avaya Oceana Architecture and Components- Core Oceana platform components
                          • 1. Oceana Workspaces (Agent/Supervisor experience)
                            • 2. Oceana Controller and routing logic
                              - Integration with Avaya ecosystem
                              • 1. Contact Center and backend services integration
                                • 2. Avaya Aura integration concepts
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