The Best 78201X Exam Study Material and Preparation Test Question Dumps [Q21-Q43]

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The Best 78201X Exam Study Material and Preparation Test Question Dumps

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NEW QUESTION # 21
What does "IMAP support" mean in the IP Office UMS service?

  • A. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
  • B. A user can receive voicemail messages to their Outlook, Outlook Express and/or Lotus Notes programs running on their PC.
  • C. All messages are forwarded to a user e-mail account and deleted on their telephone.
  • D. A user can receive voicemail messages only using MS Outlook.
  • E. A user can see/listen to voicemail messages via Web browser.

Answer: D


NEW QUESTION # 22
System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?

  • A. Web Manager Application
  • B. Manager Application
  • C. Monitor Application
  • D. System Status Application

Answer: B


NEW QUESTION # 23
Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?

  • A. Voicemail Pro
  • B. Avaya Aura® Application Enablement Services
  • C. TAPILink Pro
  • D. UMS

Answer: C


NEW QUESTION # 24
Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

  • A. WebLM License Manager
  • B. System Status Application (SSA)
  • C. Avaya IP Office Manager
  • D. Avaya Diagnostic Server (ADS)

Answer: B


NEW QUESTION # 25
Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?

  • A. System Status Application
  • B. Advanced Summary Reporter
  • C. Historical Reporting Application
  • D. Call Detail Reporter

Answer: A

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100150298


NEW QUESTION # 26
How can you find the IP address of an IP extension?

  • A. Look on the label on the underside of all IP Phones.
  • B. Use the Extension Summary in SSA.
  • C. Use ARP from your PC.
  • D. Use Monitor to reset the telephone, and watch it get a new DHCP address.

Answer: B


NEW QUESTION # 27
A customer complains about excessive lag between the speaker and listener in the IP Office VoIP system.
What should you do to determine the cause of the delay?

  • A. Debug view.
  • B. Utilize SSA (System Status Application).
  • C. Enable monitoring of RTCP (Real-Time Transport Control Protocol).
  • D. Analyze VoIP settings of IP telephones.
  • E. Use Wireshark packet analyzer.

Answer: C,E


NEW QUESTION # 28
A customer reports that when they receive a call over analog trunks, it takes 5 seconds to ring on the target.
What is causing this problem?

  • A. The high level is set on Incoming Call Route.
  • B. The ring delay on the system telephony settings is not configured.
  • C. The system Locale is not configured properly.
  • D. The IP Office is not receiving the ICLID from PSTN.

Answer: D


NEW QUESTION # 29
What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)

  • A. H.323
  • B. PRI trunks
  • C. Advanced Edition
  • D. IP Routes
  • E. VCM channels

Answer: D,E

Explanation:
Explanation
References:
http://downloads.avaya.com/css/P8/documents/003681836


NEW QUESTION # 30
Which statement about the Linux OS for IP Office is true?

  • A. The IP Office for Linux software is only available as a custom order from Avaya and cannot be downloaded.
  • B. IP Office system configurations can be completed using either the Linux command line or a GUI interface.
  • C. The Linux OS is an optional component that can be installed after IP Office Server Edition installation.
  • D. The base operating system installed is CentOS.

Answer: C

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100175282 Page: 15


NEW QUESTION # 31
On an IP500 control unit that has 12 did DS30 modules configured, what is the maximum number ISDN PRI trunks that can be configured?

  • A. 0
  • B. 1
  • C. 2
  • D. 3

Answer: B


NEW QUESTION # 32
Calls into the IP500 V2 are not ringing to the expected user.
Which statement describes how the call routing is validated?

  • A. Use Customer Call Status (CCS) to see what user the call is ringing to.
  • B. Capture a System Monitor trace and escalate to Avaya for an answer.
  • C. Use the System Status Application (SSA) to see what user the call is ringing to.
  • D. Wait until the system is idle and place test calls so you can hear which telephone is ringing.

Answer: A


NEW QUESTION # 33
Which Configuration tile within the Configuration Wizard, must be populated first, before any other can be seen?

  • A. System
  • B. Users
  • C. Status
  • D. Ignite

Answer: D


NEW QUESTION # 34
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?

  • A. IP500 Voice Networking Channels
  • B. Preferred Edition - Messaging
  • C. IP500 IP Office Multi-Site Network
  • D. Advanced Small Community Networking

Answer: B


NEW QUESTION # 35
Which application allows users to access their own recordings within Media Manager?

  • A. Web Self Recordings
  • B. Web Self Management
  • C. Web Self Administration
  • D. Web Self Media Manager

Answer: C


NEW QUESTION # 36
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?

  • A. Avaya Communicator
  • B. Mobile Twinning
  • C. Avaya Equinox
  • D. one-X Mobile Preferred

Answer: C


NEW QUESTION # 37
Which two requirements are necessary for a Small Community Network (SCN) with Distributed Voicemail?
(Select two.)

  • A. SMTP communication unblocked between Voicemail servers
  • B. Local Host file
  • C. Installation of IIS on all Voicemail Pro servers
  • D. Preferred Edition Licenses on all IP Office systems
  • E. Support for Port 80

Answer: A,E

Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100174760 Page: 133 to 140


NEW QUESTION # 38
A customer is experiencing clipping and drop-outs when using a remote deskphone through the WAN.
Which two methods can a technician use to help identify the source of the problem? (Choose two.)

  • A. Add an IP route.
  • B. Change the Mode from A-law to u-Law.
  • C. Change codecs in the IP Office.
  • D. Compare calls to local and remote extensions.
  • E. Watch QoS alarms in SSA.

Answer: D,E


NEW QUESTION # 39
Where can additional IP Office Service User logins be setup?

  • A. the IP Office System Monitor Application
  • B. the IP Office Manager Network Configuration
  • C. the IP Office Manager Security Settings
  • D. the IP Office Softphone Application

Answer: C


NEW QUESTION # 40
A customer wants users to duplicate all of their Outlook contacts into the one-X Portal personal directory.
How would you recommend the users do this?

  • A. Add each Outlook contact individually into the personal directory.
  • B. Import the Outlook contacts using a .csv format.
  • C. Copy and paste all contacts from Outlook in their personal directory.
  • D. Inform the customer this is not recommended.

Answer: B


NEW QUESTION # 41
A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?

  • A. IP Office is not receiving the ICLID from PSTN.
  • B. High level is set on Incoming Call Route.
  • C. Ring delay is not configured on system telephony settings.
  • D. Improper configuration of the system Locale.

Answer: A

Explanation:
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_office/R3.1/maintenance.pdf


NEW QUESTION # 42
Time profiles can be used to automate a customer out-of hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.
What would you need to create to allow customer control of the time profile?

  • A. Time Profile
  • B. Directory Number
  • C. Hunt Group
  • D. Short Code

Answer: D


NEW QUESTION # 43
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To become certified in Avaya IP Office™ Platform Support, candidates must pass the Avaya 78201X exam. 78201X exam is designed to test the candidate’s knowledge and ability to manage and maintain the Avaya IP Office™ Platform. It is a comprehensive exam that covers a wide range of topics, including installation, configuration, administration, troubleshooting, and maintenance. 78201X exam is designed to ensure that individuals who hold this certification have the knowledge and skills necessary to support the Avaya IP Office™ Platform.

 

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