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NEW QUESTION # 12
According to CIPS, which of the following are not internal stakeholders? Select one.
- A. Directors
- B. Managers
- C. Shareholders
- D. Other employees
Answer: C
Explanation:
According to CIPS, shareholders are not internal stakeholders. They are 'connected' stakeholders.
In many small or family businesses, the shareholders will be the managers of the business.
NEW QUESTION # 13
Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?
- A. Power structures
- B. Organisational structures
- C. Stories
- D. Rituals
Answer: A
Explanation:
An easy one. 'telling' in the question surely gives the game away.
Stories are increasingly seen as being powerful within organisations, with many Chief Executives now receiving coaching on story-telling.
NEW QUESTION # 14
'Processes can be improved simply by organising the work in a way that means people have to move around less'. Which 'waste' is being described here?
- A. Motion
- B. Waiting
- C. Transportation
- D. Overproduction
Answer: A
Explanation:
Motion.
The science of ergonomics can help with this.
NEW QUESTION # 15
Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?
- A. Participating in international procurement conferences and developing staff
- B. Developing deep relationships with long-term suppliers of key goods and services
- C. Cost reduction
- D. And yet on many occasions, it should not be the primary focus.
- E. Sourcing new materials for products under development
Answer: D
Explanation:
Cost reduction is often seen as being not only the primary role, but sometimes the only role, of the procurement function.
The other answer options give an indication of what activities can sometimes be more significant.
NEW QUESTION # 16
Where an organisational internal customer / user deliberately circumvents the procurement function, and buys from an external supplier without following due procedure. This is commonly called:
- A. Tail spend
- B. Maverick spend
- C. Iceman spend
- D. Compliant spend
Answer: B
Explanation:
Maverick spend is outside of organisational procedure, and can undermine the benefits of profes-sional procurement.
Maverick spend should be actively discouraged.
NEW QUESTION # 17
Thinking about the PESTEL model, under which heading would ageing society most readily fall?
- A. Technological
- B. Environmental
- C. Socio-cultural
- D. Legal
Answer: C
Explanation:
Socio-cultural, with the subset being demographic (or indeed for some writers, demographic would form a heading in itself, so STEEPLED)
NEW QUESTION # 18
According to CIPS / Profex, which one of the following is not a connected stakeholder? Select one.
- A. Shareholders
- B. Customers
- C. Suppliers
- D. Trade unions
Answer: D
Explanation:
The correct answer is trade unions, although I can think of a few trade union leaders who would like to think of themselves as being connected.
According to the Profex book for this subject, connected stakeholders 'are not part of the organisa-tion, but have direct legal, contractual or commercial dealings' with a firm.
NEW QUESTION # 19
Continuous improvement - making small changes in operations and activities in a never-ending way - is called in Japanese:
- A. Paisan
- B. Zazen
- C. Kaizen
- D. Chozen
Answer: C
Explanation:
It's 'kaizen'.
This links to notions of JIT, lean, total quality management, etc.
The other answers shown are not relevant to this course.
NEW QUESTION # 20
Which one of the Tuckman stages of team development is being described here?
'..the team struggles to come together ... conflict ... competing for status and position'
- A. Performing
- B. Norming
- C. Forming
- D. Storming
- E. Dorming
Answer: D
Explanation:
'Conflict' gives us the clue.
Storming.
The other answers shown come from the same model - check them out in your textbook if you need to.
NEW QUESTION # 21
'A person who is reliable in seeing a task through to the end'.
Which of the Belbin team roles is being described here?
(An easy one - perhaps too easy)
- A. Shaper
- B. Completer / finisher
- C. Implementer
Answer: B
Explanation:
Completer / finisher sees the task through to the end.
A scarce resource, in my experience...
NEW QUESTION # 22
'Other people are only ever in it for themselves, and never act for honourable or unselfish reasons'.
- A. Skepticism
- B. Empiricism
- C. Cynicism
- D. Schism
Answer: C
Explanation:
A more extreme view than skepticism, not even allowing for honourable motives.
Such a person is a 'cynic'.
In the context of this course, such a person would be likely to resist change, perhaps believing that there are ulterior motives around the need for change.
NEW QUESTION # 23
CIPS believes that it is good practice for different staff members to be responsible for three key ac-tivities in procurement (specifying / requisitioning; sourcing / contracting; authorising payment), in order to reduce the likelihood of malpractice, and to do what is in the best interests of the organisa-tion. Select two of the following terms which this principle is known by.
- A. Synthesis of duties
- B. Segregation of duties
- C. Severance of duties
- D. Separation of duties
Answer: B,D
Explanation:
Segregation or separation of duties - making different people / line managers responsible for differ-ent stages of the process, making it less likely that fraud can occur.
NEW QUESTION # 24
Where there is transformational change coupled with a rapid rate of change ('big bang'), is this:
- A. Reconstruction
- B. Evolution
- C. Revolution
- D. Adaptation
Answer: C
Explanation:
This a description of Revolution.
The other answers shown may be the subject of other questions in this test.
NEW QUESTION # 25
Thinking of Tannenbaum and Schmidt's work, which of the following terms describes a leader @who is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and what the leader says'.
- A. Autocratic
- B. Democratic
- C. Laissez-faire
- D. Dictatorial
Answer: A
Explanation:
The question gives us the clue that the answer is not dictatorial.
Both democratic and laissez-faire are less dogmatic than is suggested in the question.
You will probably want to be fairly clear on Tannenbaum and Schmidt's ideas for your assessment, I should think.
NEW QUESTION # 26
Which two of the following could not be classified as internal triggers for change? A change of:
- A. Legislation
- B. Profitability
- C. Leadership
- D. Major customer
Answer: A,D
Explanation:
Both a major customer changes and legislation changes cannot be seen as being internal - they are clearly external. Leadership is obviously internal, and profitability is in theory at least, largely de-termined by management.
NEW QUESTION # 27
Thinking about the STEP / PESTEL / STEEPLE model, into which two categories would taxation most suitably fall?
- A. Technological
- B. Economic
- C. Socio-cultural
- D. Political
Answer: B,D
Explanation:
This should be a straightforward question Taxation is determined by politicians and can affect the economy significantly.
PEST, which appears in your syllabus, can be expanded into PESTEL or STEEPLE. They are all appropriate.
Legal, environmental and ethical have been added by some writers to expand the original PEST model.
NEW QUESTION # 28
'A person who solves difficult problems with original and creative ideas'. From the Belbin 'problem solving / thinking' section:
- A. Plant
- B. Monitor / evaluator
- C. Specialist
Answer: A
Explanation:
The answer is the 'Plant'. The creativity and originality is what the Plant is renowned for.
The other answers offered may be covered in other question.
NEW QUESTION # 29
'Using expensive equipment for a task when the same task could be done more simply and cheaper another way. Sometimes called "using a sledgehammer to crack a nut" '. Which one of the 'wastes' is being described here?
- A. Transportation
- B. Excessive processing
- C. Overproduction
- D. Motion
Answer: B
Explanation:
Excessive processing. One of 'the seven wastes'.
A process night have too long a duration, might be more complex than necessary, might use assets which are over-specified or components which are over-specified.
The other answers given are also examples drawn from the seven wastes.
NEW QUESTION # 30
According to CIPS, which of the following are not included in the five 'rights' of procurement and supply?
- A. Source
- B. Manner
- C. Goods
Answer: A,B,C
Explanation:
All three of them.
CIPS appears to have excluded these three possible candidates for inclusion, concentrating instead on quantity, quality, price, place, time.
Or QQPPT.
NEW QUESTION # 31
Conscious knowledge of one's own character and feelings - a cornerstone of emotional intelligence - sometimes described as 'know thyself':
- A. Self-development
- B. Self-awareness
- C. Self-interest
- D. Self-selection
Answer: B
Explanation:
Being aware of one's own strengths and weaknesses, one's effect on others, etc - self-awareness.
It is in your own self-interest to drive carefully, as well as being in the interests of other road-users.
The people who become CIPS members self-select through their application to the Institute for membership, and through their studies.
NEW QUESTION # 32
The creation of the internet / world wide web is an illustration of what kind of turbulence within the environment?
- A. Technological
- B. Market
- C. Competitive
Answer: A
Explanation:
Technological turbulence creating in its turn, both competitive and market turbulence.
NEW QUESTION # 33
'A person who is reliable in seeing a task through to the end'. From the 'doing / acting' section, which of the Belbin team roles is being described here?
- A. (An easy one - perhaps too easy)
- B. Shaper
- C. Completer / finisher
- D. Implementer
Answer: C
Explanation:
Completer / finisher.
'seeing a task through to the end' gives the game away.
NEW QUESTION # 34
An expediter would be expected to primarily:
- A. Chase up late or potentially late deliveries
- B. Undertake purchasing research
- C. Deliver in-house procurement training
- D. Pay invoices
Answer: A
Explanation:
Chase up late or potentially late deliveries - a task which in an ideal procurement world, would be unnecessary. I am hoping that 'in the real world' the volume of this type of activity is in decline.
NEW QUESTION # 35
Which two of the following are not personality traits?
- A. Never been in trouble with the police
- B. Determination
- C. Conscientiousness
- D. Ability to use Microsoft Excel
Answer: A,D
Explanation:
Conscientiousness and determination are clearly aspects of personality related to the individual.
Never having been in trouble with the police may be linked to a personality type, but it cannot be described as a personality trait.
All four options may be regarded as desirable by many potential employers.
NEW QUESTION # 36
Goals should be either / or (choose two):
- A. SMART
- B. SMARTLY
- C. SMARTA
- D. SMARTIES
Answer: A,C
Explanation:
Specific, measurable, achievable, realistic, time-bound, and possibly actionable or accountable.
'Smartly' is an adverb which is not relevant, and for those who don't know, 'Smarties' are a branded chocolate sweet.
NEW QUESTION # 37
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