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SAP C_C4H410_21 Exam Description:
The “SAP Certified Application Associate – SAP Sales Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge in SAP Cloud for Customer administration and proven skills in SAP Sales Cloud. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
NEW QUESTION 46
You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this? Please choose the correct answer.
- A. The employee is NOT part of the sales org. unit.
- B. The employee is NOT part of the account team.
- C. The employee is NOT part of the sales team.
- D. The employee is NOT part of the sales organization.
Answer: C
NEW QUESTION 47
What happens during the lead aging notification process? Note: There are 2 correct answers to this question.
- A. The manager of the sales representative receives the notification.
- B. A new high-priority notification is triggered after the first notification expires.
- C. The sales representative of the lead receives the notification.
- D. By default, the priority for the notification is set to high.
Answer: A,D
NEW QUESTION 48
You need to create a mashup on the account overview that will allow you to open a search engine in a new window. What kind of mashup do you create?
- A. Web service
- B. Data
- C. HTML
- D. URL
Answer: D
NEW QUESTION 49
Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements? Please choose the correct answer.
- A. Access Rights
- B. Access Restriction
- C. Access Context
- D. Access Control
Answer: C
NEW QUESTION 50
For which of the following business requirements would you use the Personalization feature? Note: There are 2 correct Answers to this question.
- A. A sales manager wants different screen layouts assigned to two different business roles.
- B. An administrator wants to change a standard field label to a new value.
- C. A service manager wants to arrange his ticket queue with Assigned To as the first column.
- D. A sales representative wants to modify the screen layout.
Answer: C,D
NEW QUESTION 51
What does the InsideView feature in leads do?
- A. Provides a very detailed inside look at the products in leads
- B. Provides real-time insights about lead performance
- C. Provides real-time insights from social media about prospective customers
- D. Provides information on feeds of your competitor accounts
Answer: D
NEW QUESTION 52
Based on which opportunity attributes can you create a sales forecast? There are 2 correct answers to this question.
- A. Expected Revenue
- B. Weighted Revenue
- C. Total Contract Value
- D. Negotiated Value
Answer: A,D
NEW QUESTION 53
You are viewing a 360 overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account? There are 3 correct answers to this question.
- A. Delivery status
- B. Invoice status
- C. Bill-to-party ID
- D. Sales order ID
- E. Credit status
Answer: A,B,D
NEW QUESTION 54
Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise? There are 2 correct answers to this question.
- A. Account Master Data
- B. Territory Management data
- C. Product master data
- D. Opportunities
Answer: A,D
NEW QUESTION 55
Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.
- A. Tile view
- B. Timeline view
- C. Table view
- D. Map view
Answer: C,D
NEW QUESTION 56
Based on which organizational elements can you define the distribution chain information in the product master? Note: There are 2 correct Answers to this question.
- A. Distribution channel
- B. Sales unit
- C. Sales organization
- D. Plant
Answer: A,C
NEW QUESTION 57
What must you define to enable upsell and downsell product recommendations in sale quotes? Please choose the correct answer.
- A. Product groups
- B. Product lists
- C. Product hierarchies
- D. Product categories
Answer: B
NEW QUESTION 58
You create sales quote in SAP Hybris Cloud for Customer for which a follow-up sales order must be created in SAP ERP. Which of the following activities must you perform before you create the sales order? There are 2 correct answers to this question.
- A. Create a sales quote with products.
- B. Set the pricing status to 'Calculated Successfully'.
- C. Select 'Simulate Order and Return Pricing'.
- D. Select 'Create External Follow Up Document'.
Answer: B,C
NEW QUESTION 59
What must you do to allow your customer to add product images to sales quote print forms?
- A. Upload all images into the library.
- B. Activate the scoping element.
- C. Configure the fine-tuning activity.
- D. Enable adaptation and adjust the sales quote.
Answer: B
NEW QUESTION 60
What are some of the steps to create an ERP sales quote from an SAP Sales Cloud opportunity? Note: There are 2 correct Answers to this question.
- A. Request pricing for the products in the opportunity.
- B. Ensure all sales activities are completed in the opportunity.
- C. Click on Actions -> Create ERP Quote in the opportunity.
- D. Maintain the sales phase as Identify opportunity.
Answer: A,C
NEW QUESTION 61
What type of confirmation is received for an availability check when you use the Request External Pricing option from SAP Sales Cloud?
- A. Follow-up confirmation
- B. Complete confirmation
- C. Future confirmation
- D. Non-binding confirmation
Answer: D
NEW QUESTION 62
You need to configure sales phases during fine tuning but an activity is in read-only mode. What is the reason for this? Please choose the correct answer.
- A. The Fine Tuning activity is NOT open for configuration.
- B. The Fine Tuning activity is closed.
- C. The Fine Tuning activity is NOT added to the project.
- D. The Corresponding scoping element is NOT activated.
Answer: D
NEW QUESTION 63
Which of the following are features of custom report creation in SAP Hybris Cloud for customer? There are 3 correct answers to this question.
- A. Custom calculated key figures are allowed.
- B. Custom reports can be created by all users.
- C. Custom report creation is supported with a guided procedure.
- D. Direct assignment of a report to a business user is supported.
- E. Variable selection is possible.
Answer: A,C,E
NEW QUESTION 64
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