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NEW QUESTION # 114
When evaluating Access Controls, ServiceNow searches and evaluates:
- A. From the most specific match to the most generic match
- B. Only for matches on the current table
- C. From the most generic match to the most specific match
- D. Only for matches on the current field
Answer: A
Explanation:
When evaluating Access Controls, ServiceNow searches and evaluates:
* From the most specific match to the most generic match. This is the correct answer because ServiceNow follows a top-down approach when evaluating Access Control (ACL) rules, which are used to restrict the access to the data and functionality of the ServiceNow platform based on the user's roles and conditions. ServiceNow starts with the most specific match, which is the field-level ACL rule, then moves to the table-level ACL rule, and finally to the global or * ACL rule. ServiceNow grants access if any of the ACL rules evaluates to true, and denies access if all of the ACL rules evaluate to false.
The following are not correct descriptions of how ServiceNow searches and evaluates Access Controls:
* Only for matches on the current table. This is not correct because ServiceNow does not only look for matches on the current table, but also on the parent tables and the global or * table. For example, if there is no ACL rule for the incident table, ServiceNow will look for an ACL rule for the task table, which is the parent table of the incident table, and then for the global or * table, which is the parent table of all tables.
* Only for matches on the current field. This is not correct because ServiceNow does not only look for matches on the current field, but also on the table that contains the field and the global or * table. For example, if there is no ACL rule for the short_description field on the incidenttable, ServiceNow will look for an ACL rule for the incident table, and then for the global or * table.
* From the most generic match to the most specific match. This is not correct because ServiceNow does not follow a bottom-up approach when evaluating Access Controls, but a top-down approach, as explained above. References: Access Control Rules, ACL Evaluation Order
https://developer.servicenow.com/dev.do#!/learn/learning-plans/paris/new_to_servicenow/app_store_learnv2_se
NEW QUESTION # 115
A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and forecasted into the future. What capability do you suggest for this manager?
- A. Scheduled Reports and Excel
- B. Scheduled Reports, a custom snapshot table, and a Projection report
- C. Performance Analytics
- D. Scheduled Reports a custom snapshot table and a Trend report
- E. Key Performance Indicators
Answer: C
NEW QUESTION # 116
Which of the following methods prints a message on a blue background to the top of the current form by default?
- A. g_form.addInfoMessage()
- B. g_form.addInfoMsg()
- C. g_form.showFieldMsg()
- D. g_form.showFieldMessage()
Answer: A
Explanation:
From:https://docs.servicenow.com/bundle/paris-application-development/page/script/general-scripting/reference g_form.showFieldMsg("field_name", "Hello World", "error"); Puts "Hello World" in an error message
**below the specified field**. g_form.addInfoMessage() or g_form.addErrorMessage() place a blue box message at the top of the screen. Pg 126 of the CAD handbook The method that prints a message on a blue background to the top of the current form by default is g_form.addInfoMessage(). The g_form object is a global object that provides access to form fields and UI elements on a form. The addInfoMessage() method is a method of the g_form object that displays an informational message next to the form header. The message has a blue background color by default, unless it is overridden by a CSS style. The addInfoMessage() method takes one argument, which is the message text to display. References: [ServiceNow Docs - GlideForm (g_form) API], [ServiceNow Docs - g_form.addInfoMessage()]
NEW QUESTION # 117
When configuring an Access Control which has no condition or script, which one of the following statements is NOT true?
- A. table.id will grant access to a specific record on the table
- B. table.*will grant access to every field in a record
- C. table.None will grant access to every record on the table
- D. table.field will grant access to a specific field in a record
Answer: A
Explanation:
Access Controls are rules that define who can access what data and how they can access it. When configuring an Access Control, you can specify the table, operation, and role for the rule. You can also add a condition or a script to further refine the rule. If you do not add a condition or a script, the rule will apply to all records and fields on the table.
The statements A, B, and C are true for Access Controls that have no condition or script. For example:
table.* will grant access to every field in a record. This means that the user can view and edit all the fields on the record, regardless of their role or any other criteria.
table.None will grant access to every record on the table. This means that the user can view and edit all the records on the table, regardless of their role or any other criteria.
table.field will grant access to a specific field in a record. This means that the user can view and edit only that field on the record, regardless of their role or any other criteria.
The statement D is not true for Access Controls that have no condition or script. table.id will not grant access to a specific record on the table. This is because the id is not a field name, but a unique identifier for the record. To grant access to a specific record on the table, you need to add a condition or a script that matches the id of the record.
References:
[Access Control rules]
[Create an Access Control rule]
NEW QUESTION # 118
Why create Applications in ServiceNow?
A) To replace outdated inadequate custom business applications and processes B) To extend service delivery and management to all enterprise departments C) To allow users full access to all ServiceNow tables, records and fields D) To extend the value of ServiceNow
- A. a b c and d
- B. b c and d
- C. a b and d
- D. a b and c
Answer: C
NEW QUESTION # 119
Here is an example of the criteria set for a knowledge base:
* Companies: ACME North America
* Departments: HR
* Groups: ACME Managers
* Match All: Yes
In this example, what users would have access to this knowledge base?
- A. Members of the ACME Managers group, and HR department, regardless of geography
- B. Members of the ACME Manager group, who are also members of HR Department and part of ACME North America
- C. Users which are members of either ACME North America, or HR Department or ACME Managers group
- D. Employees of ACME North America, who are members of HR Department or the ACME Managers group
Answer: B
NEW QUESTION # 120
What is the ServiceNow App Repository?
- A. A database containing ServiceNow apps
- B. A collection of files in a Git database
- C. A Request table
- D. Another name for update sets
Answer: A
Explanation:
The ServiceNow App Repository is a central repository for all scoped applications that are published by all ServiceNow customers. It enables ServiceNow customers to upload and distribute applications between their instances. It also provides entitlements and version control for the applications.
Reference:
ServiceNow application repository
Application Development Platform - ServiceNow
App Repo - ServiceNow Developer Blog
NEW QUESTION # 121
Which of the following objects does a Display Business Rule NOT have access to?
- A. current
- B. previous
- C. GlideSystem
- D. g_scratchpad
Answer: B
Explanation:
A Display Business Rule has access to the current, g_scratchpad, and GlideSystem objects, but not the previous object. The previous object is only available to Before Business Rules4. Reference: Business Rule API
https://docs.servicenow.com/bundle/tokyo-application-development/page/script/business-rules/concept/c_BusinessRules.html
NEW QUESTION # 122
Which method is used to retrieve Application Property values in a script?
- A. gs.getAppProperty()
- B. g_form.getProperty()
- C. gs.getProperty()
- D. g_form.getAppProperty()
Answer: C
Explanation:
https://developer.servicenow.com/dev.do#!/learn/learning-plans/tokyo/new_to_servicenow/app_store_learnv2_a
NEW QUESTION # 123
Which one of the following is a benefit of creating an Application Properties page for each application you develop?
- A. Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts
- B. Application users know to go to the Application Properties page to change the appearance of an application
- C. An Application Properties page is a good landing page for an application
- D. Application Properties allow a developer to override the application properties inherited from ServiceNow
Answer: A
Explanation:
A benefit of creating an Application Properties page for each application you develop is that Application Properties allow a developer or admin to make changes to an application's behavior without modifying application artifacts. Application Properties are system properties that store configuration information for a specific application. They can be used to control various aspects of the application, such as feature flags, default values, thresholds, or URLs. By creating an Application Properties page, you can group and display all the properties related to your application in one place and make them easy to access and update. This way, you can avoid hard-coding static data in your application code and make your application more flexible and maintainable. Reference: Working with System Properties, Organizing your ServiceNow System Properties
NEW QUESTION # 124
Which one of the following is part of the client-side scripting API?
- A. GlideSystem object (gs)
- B. workflow.scratchpad
- C. current and previous objects
- D. GlideUser object (g_user)
Answer: D
Explanation:
https://developer.servicenow.com/dev.do#!/reference/api/rome/client
The GlideUser object (g_user) is part of the client-side scripting API that provides information about the current user and the user's preferences. It can be used in Client Scripts and UI Policies to customize the user interface based on the user's role, language, time zone, etc. The workflow.scratchpad object is only available in Workflow scripts, which are used to automate processes on the platform. The current and previous objects are only available in server-side scripts, such as Business Rules and Script Includes. The GlideSystem object (gs) is also a server-side object that provides methods for logging, debugging, date and time calculations, etc.
References:
[GlideUser object (g_user)]
[Workflow scripts]
[Business Rules]
Script Includes
[GlideSystem object (gs)]
NEW QUESTION # 125
Which of the following are configured in an Email Notification?
a) Who will receive the notification.
b) What content will be in the notification.
c) When to send the notification.
d) How to send the notification.
- A. a, b, and d
- B. a, b and c
- C. a, c and d
- D. b, c and d
Answer: B
Explanation:
Explanation/Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0712569
NEW QUESTION # 126
Which one of the following is NOT part of the Form Designer?
- A. Page header
- B. Form layout
- C. Schema map
- D. Field navigator
Answer: C
Explanation:
https://developer.servicenow.com/dev.do#!/learn/courses/sandiego/app_store_learnv2_learnmore_sandiego_learn_more/app_store_learnv2_learnmore_sandiego_form_and_list_layouts/app_store_learnv2_learnmore_sandiego_what_is_form_designer The Form Designer is a tool that allows you to create and customize forms on the ServiceNow platform. The Form Designer has four main components:
Form layout: The form layout shows the preview of the form and allows you to drag and drop fields, sections, and related lists onto the form. You can also resize, reorder, and delete the elements on the form layout.
Page header: The page header shows the name of the table and the form that you are editing. You can also access the form properties, save the form, and switch to the form view from the page header.
Field navigator: The field navigator shows the list of available fields for the table and allows you to search, filter, and add fields to the form. You can also create new fields and edit existing fields from the field navigator.
Schema map: The schema map is not part of the Form Designer. The schema map is a separate tool that shows the relationships between tables and fields on the platform. You can access the schema map from the System Definition > Tables module or from the context menu of a table.
References:
[Form Designer]
[Schema map]
NEW QUESTION # 127
When designing and creating a form, what do you create to organize fields on a form?
- A. Buttons
- B. Related lists
- C. Sections
- D. Tabs
Answer: C
Explanation:
When designing and creating a form, you can create sections to organize fields on a form. Sections are containers that group related fields together and provide a label and a description for the group. You can use sections to improve the readability and usability of the form. You can also collapse or expand sections to show or hide the fields within them.
The other options are not valid ways to organize fields on a form. Related lists are not fields, but lists of records that are related to the current record on the form. Tabs are not part of the form, but part of the application menu that allows you to navigate between different modules. Buttons are not fields, but elements that perform actions on the form, such as saving, updating, or deleting the record.
Reference:
[Form sections]
[Related lists]
[Application menus and modules]
[Form buttons]
NEW QUESTION # 128
When a selecting a data type for a field that will be displayed on a form, which of the following statements is NOT correct?
- A. Use the Choice data type to limit options in a field
- B. Use the Data data type to enter the date and time of day.
- C. Use the string data type for a free-form text field.
- D. Use the Phone Number data type to automate phone number data validation.
Answer: B
NEW QUESTION # 129
Which one of the following is NOT a purpose of application scoping?
- A. Provide a namespace (prefix and scope name) to prevent cross application name collisions
- B. Provide a way of tracking the user who developed an application
- C. Provide a relationship between application artifacts
- D. Provide controls for how scripts from another scope can alter tables in a scoped application
Answer: B
Explanation:
The purpose of application scoping is NOT to provide a way of tracking the user who developed an application. Application scoping does not store or display information about the user who created or modified an application or its artifacts. The purpose of application scoping is to provide a relationship between application artifacts, provide a namespace to prevent cross-application name collisions, and provide controls for how scripts from another scope can alter tables in a scoped application. Reference: [Product Documentation | ServiceNow], [Advantages of Scoped Applications in ServiceNow]
NEW QUESTION # 130
When creating a table in a privately-scoped application, which four Access Controls are created for the table?
- A. Insert, Delete, Query, Write
- B. Insert, Delete, Query, Update
- C. Create, Delete, Read, Update
- D. Create, Delete, Read, Write
Answer: D
NEW QUESTION # 131
Tables that extend a table do what?
- A. Do not inherit the parent's fields
- B. Sometimes inherit the parent's fields
- C. Automatically update the application scope
- D. Inherit the parent's fields
Answer: D
Explanation:
Tables that extend a table inherit the parent's fields. Extending a table means creating a child table that shares the same columns and business logic as the parent table. For example, the Incident table extends the Task table, which means that all fields defined on the Task table are also available on the Incident table. Extending a table allows for reusing existing fields and behaviors without duplicating them on multiple tables. Reference: Table extension and classes
NEW QUESTION # 132
When configuring the content of an Email Notification, which syntax should be used to reference the properties of an event triggering the Notification?
- A. ${current.<property name>}
- B. ${gs.<property name>}
- C. ${property name>.getDisplayValue()}
- D. ${event.<property name>}
Answer: D
Explanation:
https://www.servicenow.com/community/it-service-management-forum/email-notification/m-p/695221 Reference:
When configuring the content of an Email Notification, the following syntax should be used to reference the properties of an event triggering the Notification:
event.<propertyname>.ThisisthecorrectsyntaxtoaccessthepropertiesoftheeventrecordthattriggeredtheEmailNotification,suchasevent.name,event.parm1,orevent.parm2.Forexample,{event.parm1} will display the value of the first parameter of the event.
The following syntaxes are not correct for referencing the properties of an event triggering the Notification:
current.<propertyname>.Thisisthesyntaxtoaccessthepropertiesofthecurrentrecordthatisassociatedwiththeevent,suchascurrent.number,current.shortdescription,orcurrent.state.Forexample,{current.short_description} will display the short description of the current record.
${property name>.getDisplayValue()}. This is the syntax to access the display value of a property of the current record, such as current.state.getDisplayValue(), current.assigned_to.getDisplayValue(), or current.category.getDisplayValue(). For example, current.state.getDisplayValue() will display the state of the current record in a human-readable format, such as New, In Progress, or Closed.
${gs.<property name>}. This is the syntax to access the properties of the GlideSystem (gs) object, which provides methods for performing system operations, such as gs.now(), gs.getUserID(), or gs.getProperty(). For example, gs.now() will display the current date and time of the system. References: Email Notifications, Email Notification Variables
NEW QUESTION # 133
A scoped application containing Flow Designer content dedicated to a particular application is called a(n):
- A. Flow
- B. Spoke
- C. Bundle
- D. Action
Answer: B
Explanation:
https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/concept/spokes.html A spoke is a scoped application containing Flow Designer content dedicated to a particular application or record type. Flow Designer provides a set of core actions to automate Now Platform processes. You can add application-specific core actions by activating the associated spoke.
NEW QUESTION # 134
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