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NEW QUESTION 24
What is the global standard for product recognition used during hardware model normalization?
- A. IAPSO
- B. UNSPSC
- C. UPC
- D. NIGP
- E. ECCMA
Answer: B
NEW QUESTION 25
To access the full spectrum of asset management functionality, which inactive plugins should be installed?
(Choose five.)
- A. Service Mapping
- B. Managed Documents
- C. Cost Management
- D. Data Certification
- E. Discovery
- F. Procurement
- G. Hardware Asset Management
Answer: B,C,D,E,G
NEW QUESTION 26
An event runs each night to send reminders to contract administrators about contract expiration dates (e.g., so they can renew or renegotiate the contract). By default, when does the contract administrator receive these notifications? (Choose four.)
- A. 90 days before
- B. 1 week before
- C. 30 days before
- D. 60 days before
- E. 10 days before
- F. Day of expiration
Answer: A,B,C,E
NEW QUESTION 27
Configuration items (CIs) track what type of information? (Choose two.)
- A. Operational
- B. Relationship
- C. Lifecycle
- D. Contractual
- E. Financial
Answer: C,E
NEW QUESTION 28
Which of these tables are installed with Hardware Model Normalization? (Choose three.)
- A. Device Type
- B. Hardware Normalize Key
- C. Device Name
- D. Hardware Model Library
- E. Hardware Manufacturer
Answer: B,D,E
NEW QUESTION 29
When does hardware normalization run by default?
- A. On a daily basis
- B. On an hourly basis
- C. Upon saving
- D. Every 12 hours
Answer: C
NEW QUESTION 30
What is the difference between ITAM personas and ITAM Roles? (Choose four.)
- A. A user may have multiple roles, but a single persona
- B. Personas represent types of users of the product
- C. Roles control access to features in the product
- D. A user may have multiple roles and personas
- E. Personas control access to features in the product
- F. Roles represent types of users of the product
Answer: C,D,E,F
NEW QUESTION 31
What are the key steps for importing asset data? (Choose three.)
- A. Merge transform maps
- B. Create transform map
- C. Run transform map
- D. Load data
- E. Consolidate data
- F. Update transform map
Answer: A,E,F
NEW QUESTION 32
Hamm is a member of the Asset Managers group which has the ham_admin role assigned to it. Based on this role alone, which of the following operations can Hamm perform? (Choose four.)
- A. Revert normalization results
- B. Create and delete asset records
- C. Import assets
- D. Create purchase orders
- E. Create flows
- F. Add Service Catalog entries
Answer: A,B,C,E
NEW QUESTION 33
During an audit, when is the Expected Assets list populated in the asset audit form?
- A. When the asset manager Submits the results
- B. When the nightly scheduled job runs
- C. Pre-populated by the asset manager before audit
- D. When scanning begins
- E. When scanning completes
Answer: C
NEW QUESTION 34
Which elements are provided by the hardware asset management content service? (Choose three.)
- A. Product warranty
- B. Cost
- C. Manufacturer
- D. Compatibles
- E. Model name
- F. Manufacturer lifecycle dates
Answer: A,C,D
NEW QUESTION 35
Which of the following are considered assets? (Choose three.)
- A. Software entitlements
- B. Facilities
- C. Hardware
- D. Contracts
- E. Software distributions
Answer: A,B,E
NEW QUESTION 36
Which catalogs support the request and procurement process? (Choose three.)
- A. Vendor Catalog
- B. Service Catalog
- C. Procurement Catalog
- D. Asset Catalog
- E. Product Catalog
Answer: A,B,D
NEW QUESTION 37
When a hardware asset is retired (e.g., a server), what happens to any existing software allocations on that asset?
- A. The software allocations are automatically returned back into inventory.
- B. The behavior is controlled by the configurable system property glide.ham.retire_sw().
- C. The software allocations remain with the hardware asset and need to be reclaimed manually.
- D. The software allocations are removed from the asset, but not returned to inventory.
- E. The behavior is controlled by the configurable system property glide.ham.retire_reclaim_sw().
Answer: C
NEW QUESTION 38
What are the three types of catalogs in ServiceNow? (Choose three.)
- A. Service Catalog
- B. Vendor Catalog
- C. Product Catalog
- D. Consumable Catalog
- E. Asset Catalog
Answer: B,C,E
NEW QUESTION 39
Under which condition does the Now Platform NOT create an asset automatically?
- A. Enforced CI verification
- B. Configuration normalization
- C. Model characterization
- D. Data justification
- E. Data synching
Answer: E
NEW QUESTION 40
From where can you publish catalog items? (Choose two.)
- A. From a model
- B. From an asset record
- C. From a user record
- D. From the model category
- E. From a vendor item
Answer: C,D
NEW QUESTION 41
What information should be tracked in an asset record? (Choose two.)
- A. Logical relationships
- B. Physical resources
- C. Financial information
- D. Contractual information
- E. Operational details
Answer: A,D
NEW QUESTION 42
A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)
- A. Manage its procurement, maintenance, or retirement
- B. Manage its associated license, warranty, or lease contracts
- C. Know its relationships to other assets in the CMDB
- D. Track its monetary value or costs
- E. Track its operational information
Answer: B,C,D
NEW QUESTION 43
For a model to be fully normalized, what must be added to the model record?
- A. Manufacturer
- B. Owner
- C. Version
- D. Model number
Answer: A
NEW QUESTION 44
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)
- A. Active stock rules
- B. New hardware assets found by audits
- C. Hardware models up for end of life
- D. Hardware nearing end of warranty
- E. Open asset audits
- F. Requests that require sourcing
Answer: B,E,F
NEW QUESTION 45
A given collection of methodologies, assets, and templates within Now Create is referred to as what?
- A. Project pack
- B. Now Create pack
- C. Asset pack
- D. Methodology pack
- E. Success pack
Answer: D
NEW QUESTION 46
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
- A. Mobile App
- B. Mobile ITAM App
- C. Mobile Asset App
- D. Mobile Agent App
Answer: D
NEW QUESTION 47
What is the default state of a newly created asset?
- A. In stock
- B. On order
- C. In use
- D. Consumed
Answer: D
NEW QUESTION 48
Which of the following are functions of the model category? (Choose two.)
- A. Model categories provide the link between configuration management and asset management
- B. Model categories provide the link between procurement management and asset management
- C. Model categories group consumables in the Product Catalog
- D. Model categories determine when to create assets from configuration items (Cls)
- E. Model categories group related assets in the Service Catalog
Answer: B,C
NEW QUESTION 49
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