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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which two licenses are required to support an Interactive Voice Response (IVR) and Text To Speech (TTS) enabled auto attendant? (Choose two.)

A) Database license
B) IP Office Advanced System license
C) VMPro TTS (Generic)
D) IP Office Essential System license
E) IP Office Preferred System license

2. A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?

A) The Windows account does not have permission.
B) The UMS licenses have not been loaded.
C) The server platform does not meet the requirements.
D) The UMS service is installed automatically.

3. An IP Office with Embedded Voicemail (EVM) has the time set using the system phone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?

A) net time
B) time server
C) time
D) get time

4. Which function does the Primary Site Specific Option Number (SSON) perform in the IP Office?

A) This sets the DiffServ Settings for the Quality of Service mechanism (QoS) for VoIP calls.
B) This sets the ports used by the IP Office for the Real Time Protocol (RTP).
C) This sets the DiffServ Code Point (DSCP) setting applied to VoIP calls
D) This is part of the DHCP request for 4600 Series and 5600 Series IP phones.

5. Which two need to be programmed to accomplish this? (Choose two.)

A) Create the Account Code in Manager.
B) Add the CLI information to the Account Code.
C) Add the client CLI information to the Incoming Call Route.
D) Enable Forced Account Code on the Incoming Call Route created for the client CLI.
E) Enable Forced Account Code on the ARS Dial out Short Code.

Solutions: