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SAP C-C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Product Content Management | > 12% | - Create, edit, and categorize products - Product catalog structure - Manage variants and classifications |
| Additional Know-How | > 12% | - Basic administration tasks - Project delivery basics - System overview and architecture |
| Commerce Management | > 12% | - Personalization and user settings - Search and navigation features - Navigation and roles in BackOffice |
| Order Management | 8% - 12% | - Customer support cockpit - Order fulfillment and status - Create and modify orders |
| Integrations | 8% - 12% | - Integration with SAP and third-party systems - C4HANA solution landscape - Data exchange overview |
| Web Content Management | > 12% | - Pages, slots, and components - Create and manage CMS content - Preview and publish content |
| Business Analyst Principles | < 8% | - Basic business analysis concepts - Project team collaboration |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
1. A customer wants to create promotional coupons for a marketing campaign. The coupons should be valid only for one use-How can you implement this in SAP Commerce?
A) Generate a single-code coupon in the BackOffice Customer Support Cockpit
B) Generate a multi-code coupon in the BackOffice Administration Cockpit
C) Generate a single-code coupon in the BackOffice Administration Cockpit
D) Generate a multi-code coupon in the BackOffice Customer Support Cockpit
2. Out-of-the-box, what changes can occur when a bundle component is added to a customer's cart in the telco accelerator? (3)
A) Other bundle components become available
B) The bundle product image is updated
C) New product categories appear on the store front
D) The prices of other bundle components change
E) A customer becomes eligible for one or more promotions
3. What is the Application Management according to the SAP Application Lifecycle Framework for Commerce?
(2)
A) A continuous work stream that starts with the first initiation phase, aiming to provide ongoing smaller development work that can be done outside of a project
B) A continuous work stream aimed to support, operate, and maintain the live solution once it's been deployed to a live production environment and is being used by end users
C) A continuous work stream that starts with the first deployment to production environment, aiming to provide support and live-operations management
D) A continuous work stream running the entire duration of a release, aiming to organize preparation and execution activities around a go-live event
4. Which calculations are performed by the SAP Commerce price factory? (3)
A) Price calcualtion
B) Discount calculation
C) Coupon calculation
D) Promotion calculation
E) Tax calculation
5. What catalog versions are provided out-of-the-box for each catalog in SAP Commerce?
A) Multiple staged catalog versions and multiple online catalog versions
B) One staged catalog version and multiple online catalog versions
C) One staged catalog version and one online catalog version
D) Multiple staged catalog versions and one online catalog version
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B,D | Question # 3 Answer: B,C | Question # 4 Answer: A,B,E | Question # 5 Answer: A |






