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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. You can select multiple files to upload into a workspace in the Documents feature.

A) True
B) False

2. Which feature is used to share a document of size 1 GB size through chat?

A) Add web links
B) Workspace sharable link
C) Attach Button
D) Drag and Drop

3. Select the Access level permission types for workspace membership. (Choose three.)

A) Write Only
B) Partial
C) Full Access
D) Contributor
E) Collaborator
F) Read Only

4. What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?

A) Rename the user account.
B) Reset the user's password.
C) Set the user to Inactive for 30 days, then delete the user account.
D) Create a role for former users and add the user to that role.

5. How many types of groups are there by default?

A) 5
B) 4
C) 3
D) 2

Solutions: