Microsoft 70-404 Q&A - in .pdf

  • 70-404 pdf
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Sep 20, 2026
  • Q & A: 165 Questions and Answers
  • Convenient, easy to study.
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  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
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  • Updated: Sep 20, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Q&A - Testing Engine

  • 70-404 Testing Engine
  • Exam Code: 70-404
  • Exam Name: TS: System Center Service Manager 2010, Configuring (available in 2010)
  • Updated: Sep 20, 2026
  • Q & A: 165 Questions and Answers
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Microsoft 70-404 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Access Control- User roles and permissions
  • 1. Active Directory integration
    • 2. Role-based access control (RBAC)
      Topic 2: Service Catalog and Request Fulfillment- Service offerings
      • 1. Service request workflows
        • 2. Request offerings configuration
          Topic 3: Deploying and Configuring System Center Service Manager- Management packs configuration
          • 1. Service Manager data warehouse integration
            • 2. Importing and customizing management packs
              - Installation and initial configuration
              • 1. Service Manager management server setup
                • 2. Prerequisites and system requirements
                  Topic 4: Service Desk and Incident Management- Problem management
                  • 1. Problem record handling
                    • 2. Root cause analysis processes
                      - Incident management workflow
                      • 1. Incident lifecycle configuration
                        • 2. Work item templates and queues
                          Topic 5: Configuration Management Database (CMDB)- Service asset and configuration items
                          • 1. Discovery and synchronization
                            • 2. CI classes and relationships
                              Topic 6: Reporting and Data Warehouse- Reporting configuration
                              • 1. SSRS integration
                                • 2. Standard and custom reports
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