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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

1. Which user profiles can use Email reading with Text-to-Speech (TTS)? (Choose two.)

A) Teleworker User
B) Office Worker User
C) Power User
D) Basic User
E) Mobile User

2. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records. Which voicemail action typo in needed to configure this?

A) Configuration Action
B) Miscellaneous Action
C) Database Action
D) Condition Action

3. The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?

A) https://localhost/CCRWebAgent
B) http://localhost/CCRWebAgent
C) http://192.168.42.100/CCRWebClint
D) http://192.168.42.100:8080/inyama/inyama.html
E) http://192.168.42.100:8888

4. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A) Not a supported feature
B) Limited to the number of Systems in an SCN
C) One backup per system
D) There is no limit.

5. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
B) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.

Solutions: