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Nowadays, there are a lot of IT professionals who desire to validate their competence in various subject areas, and Cisco offers the certification program that can help them with this. Thus, those individuals who want to evaluate the skills required for the onsite support and maintenance of the Cisco operating environments, routers, and switches can pass the Cisco 100-490 exam. This test allows you to obtain the Cisco Certified Technician (CCT) Routing and Switching certificate, which shows that you have an understanding of software operating modes of Cisco IOS and are knowledgeable enough to use the CLI.
Exam Topics
The content of the Cisco 100-490 test revolves around four thematic areas. These topics have different weights in the exam syllabus that are shown below as percentages. While getting ready for the test, you need to devote more time to the domains with higher weight. However, only mastering the whole exam content guarantees success in this certification test. Now let’s take a closer look at the domains covered in the Cisco 100-490 exam.
- Service-Related Competence – 26%
This section comes with the students’ skills, such as locating and utilizing a text editor (Notepad 4.2); locating and utilizing the Windows command prompt; locating, configuring, and utilizing Terminal Emulation (including Tera, Putty, and Term); configuring Ethernet port networks settings on the laptop (including default gateway, subnet mask, and IP address) as well as establishing a link with Ethernet ports with the help of Cisco equipment and relevant cable; establishing a physical link between laptop and Cisco console port; connecting, configuring, and verifying device interface operation status. Moreover, the part requires that the learners have proficiency in configuring and utilizing FTP T as well as FTP servers (including Filezilla, TFTP d32/64,); executing software upgrade/downgrade with the help of FTP, TFTP, USB Storage, tftpdnld, or xmodem; handling customizations via the IP/TCP network; executing Cisco device password recovery; defining as well as correcting frequently encountered network problems at Layers 1 & 2 (including serial/ether interface status; Ethernet layer 2 – full & half duplex, speed issues; WAN serial loopback test – 56K, T1, Telco assisted loopback).
- Fundamental Networking Knowledge – 25%
Within this topic, the applicants need to have the expertise in utilizing the TCP/IP & OSI models as well as the associated protocols in order to understand how data flows within a network. Besides that, they should possess the relevant skills in explaining the basic functionality and core differences of hardware, such as wireless access points, router, LAN switch, router. Additionally, the candidates must be proficient in distinguishing various Layer 2 technologies (including Ethernet, Fast Ethernet, Gigabit Ethernet, Serial, and Optical); describing LAN cabling; describing the DSU/CSU function; describing the Telco termination point; describing an IPv6 & IPv4 address as well as subnet; describing the PING, FTP, and TFTP functions; describing the SSH & Telnet functions.
- Cisco IOS Software Operation – 29%
To tackle the questions from this subject area, the test takers must be capable of describing the key functions of Cisco IOS, IOS-XE, IOS-XR, as well as NX-OS software; navigating between different operating modes; defining the device current mode; copying and pasting a configuration file from/to a switch or router; utilizing as well as interpreting the fundamental Cisco IOS Software commands; explaining the location and the procedure to change the configuration register parameter; defining a configuration file on a Cisco device; explaining the licensing procedure on different platforms; explaining Install Mode IOS-XE/ Bundle Mode.
- Cisco Equipment & Associated Hardware – 20%
This domain includes the individuals’ skills such as identifying the Cisco equipment. This involves the familiarity with Cisco Nexus 3000 Series, Nexus 9000 Series, Nexus 7000 Series, MDS 9000 Series, Catalyst 6500 E-Series, Catalyst 6800 Series, Catalyst 9000 Series, Catalyst 1000, 2960, 3650, 3850 Series & Meraki switches as well as Cisco ASR 1000 Series, Cisco ASR 9000 Series, Cisco 8000 Series, NCS 5500 Series, NCS 5000 Series routers, Cisco 800, 900, 1100, 4000 Series Integrated Service routers. Additionally, the examinees need to demonstrate their expertise in defining Cisco products by model number as well as logo marking (including line card, locations on chassis, adapter, or module); determining Cisco Transceiver Modules; defining and placing the Cisco product serial number (including module, line card, adapter, or locations on chassis). They should also have the ability to define and explain often encountered elements; understand hardware memory general terms & their utilization in Cisco switches & routers; define the cabling on the Cisco equipment; determine tools to install and replace hardware; define various loop-back plugs (including T1, RJ45 Ethernet, 56K).
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What Does This Test Contain?
For 100-490 test, there are 55-65 questions coming about in formats that vary as they include simulation, drag-and-drop, and fill-in-the-bank. Also, the exam to come in English as well as Japanese is scheduled to run for 1.5 hours. Concerning passing scores, Cisco does not lay bare how many points one should get as they seek to qualify for their certificates.
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Cisco 100-490 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service-related Knowledge | 26% | - Identifying fault symptoms and reporting issues - Service request procedures and documentation - Hardware and software upgrade guidelines - Safety and compliance practices - Remote support and initial troubleshooting steps |
| Topic 2: Cisco IOS Software Operations | 29% | - Basic CLI configuration and verification - Basic troubleshooting using show and debug commands - IOS file system and software management - Password recovery and access control - IOS operating modes and navigation |
| Topic 3: General Networking Knowledge | 25% | - LAN switching concepts - Common network services and protocols - Routing fundamentals - IPv4 and IPv6 addressing and subnetting - OSI and TCP/IP models |
| Topic 4: Cisco Equipment and Related Hardware | 20% | - Physical installation and replacement procedures - Identify router and switch models and accessories - Power and cooling requirements - Interfaces, cabling, and port types |






